AB
Aliza B
Active since Nov 2022
4
Reviews
0
Industries
Reviews
4 reviews20 months ago
Horrible company - look elsewhere
The product was not great quality and the size I ordered did not fit. Trying to find info to return the dress was challenging and when I finally found the email address and stated that I wanted to return it, they made the process exceedingly challenging. Their ad misrepresented them and the product coming from Mooi &Co Cape Town needed to be returned to Asia. Appalling!
0 replies
29 months ago
Poor service
Very displeased with the level of service. The item I ordered was unavailable at the time of delivery. Apparently they tried calling me, but couldn't get through. I received no other form of communication and no other attempt to let me know the item hadn't been delivered. On the website, it said the order was being processed. When I reached out, I was given an apology and the offer of a refund. I would have appreciated some sort of compensation or future discount.
0 replies
40 months ago
Rain internet - no service
The Rain Internet tower has been down yet I continue to be charged and no one is responding to my customer service enquiries. Incredibly frustrating experience!!!
264 replies
42 months ago
Yoco NOT paying out transactions
When it works, Yoco is great! However, their server was recently down and a transaction went through on the client's side, but not on the merchant's side. In other words, a client paid for a service, but the payment is not showing up for the merchant. Yoco has not paid the merchant for the transaction despite evidence that the payment was went through for the client/customer. Yoco's customer service in response to this query has been stocking. They haven't taken responsibility and haven't honored the payment to the merchant.
132 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
2 (50%)