AJ
alisha J
Active since Mar 2010
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Excellent service
I was recently involved in a motor vehicle accident and I am insured with King Price Insurance. From the moment I reported the accident until now, I have received truly outstanding service throughout the entire process. I would especially like to thank Warren Abrahams and Sumaiya Hoosen for their professionalism, support, and care. They made the process much easier for me during what was a very difficult and challenging time. Thank you for putting your clients first and for doing everything possible to assist and support me. It is sincerely appreciated!
53 replies
16 months ago
Avis dont release deposit.
For just over 3 weeks I am trying to get my deposit released from Avis. I have made several phone calls with promises and nothing happened. Sent emails with no response from them. It also seems that they deducted several things afterwards. I did return the car full with petrol. They are *************. I will not make use of them again and would not recommend them. I do t know what to do more to get my money back.
112 replies
122 months ago
No delivery
It is now 11 days since I applied for the new DSTV premium package with price lock. The amount already went through my bank account. I havent received the delivery of the decorder or anything yet. The service is pathetic.
75 replies
122 months ago
Not coming back to me
DSTV is currently advertising the price-lock option and that you need to send an sms so that they can call you back. I have send smse, emails, phone in, but NO ONE is coming back to me for this. So you are not serious about customers and service??
75 replies
124 months ago
Super bad service and giving out wrong information
Previously I had the option of 2x slow lounge visits on my cheque card. In December I used the lounge twice. Normally they debit and then credit you. This time they only debited me. when I query about it they said it was changed in July and the new rules are available at the lounge reception. I wasnt notified about the changes and now I must pay for my visits to the lounge. I understand that the rules changed but I need to be notified which didnt happened.THey said to me I have to apply for a credit card then I will have the benefits of the slow lounge again. I did apply then. WHen receiving the card, my information on front of the card was wrong and the card was in the wrong package. So I have to go back again and ask them to change my details. When phone in for Telephone banking they say I am not the main account holder. I am the ONLY account holder. On friday 5 Febr I received my new card. I phoned FNB (Please trace my call on 082 923 1438) asking them do I NOW qualify for slow lounge. THe confirm over the telephone that I DO now qualify. After visiting the slow lounge on saturday and monday, the again debited me for using the slow lounge!!!
75 replies
124 months ago
Deducting for 2 decorders while only having one
We are struggling now for 4 months with multichoice. I have spend ours on the telephone trying to sort out this problem. We have a holiday card connected with this account and only one decorder. We are paying cash for the holiday card at pick and pay when we are using it. Now they deduct it from our account as well. Last month Tshepo the supervisor promised that this is sorted out. TOday we received our bill the debit order went of again double. Not even the managers can sort out the problem. What will be my next step, the news papers, carte blanche? Also spoke to Nombuso trying to sort this out. None was able to help me.
75 replies
124 months ago
Dont do what they promise
Outsurance advertise in the media that when you get a better quote at another insurance company they will give you R400 back. I was an existing client, needing new cover for a vehicle. VirSeker however give me a better quote. When I phone Outsurance back regarding this and asking them the procedure to claim for the R400 they said it is not for existing clients. They couldnt even sent me a document stating this.<br> <br> So outsurance is promising something in the media without giving it to the public.
0 replies
125 months ago
Benefits change withou me knowing
Previously I had the option of 2x slow lounge visits on my cheque card. In December I used the lounge twice. Normally they debit and then credit you. This time they only debited me. Yesterday when I query about it they said it was changed in July and the new rules are available at the lounge reception. I wasnt notified about the changes and now I must pay for my visits to the lounge. I understand that the rules changed but I need to be notified which didnt happened. I am going to change my bank now. This is really not acceptable
75 replies
128 months ago
Cant find our smart card on system
I want to activate our holiday dstv card that we used to weeks ago. Noe they say this card is not linked to our name and the cant get it on their system. Holding for 1hour in phone and still not sorted out. <br> AJ de Lange<br> <br> AJ de Lange<br> 10038991385<br> U201164859x8<br>
0 replies
131 months ago
Pathetic service
I paid for a Fully Body massage at this Spa a few months ago. I send them a mail asking about a date available. They didnt respond to my email. But book the appointment without confirming with me. When I followed up with them they said that I didnt pitch for my appointment and now I lost my money. They didnt confirm it with me so how should I supposed to know I must go? I asked in several emails I want the managers email adress and the confirmation email that they send to me but they are just ignoring my emails.
0 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (72.72727272727273%)
1 Star
1 (9.090909090909092%)