RR
Roger R
Active since Mar 2010
23
Reviews
0
Industries
Reviews
23 reviews4 months ago
Bogus WW refund policy - don't be fooled there is no peace of mind when buying at WW.
I purchase two items on their braai promotion. The Promotion was on the app, on a sign as you walk in the food area, and other media. I purchased the products which had stickers on them stating 20% of on purchase of two. On the Shelf it had a red shelf price indicating exactly the same. It was everywhere. These itesm where purchase towards end of promotion on the 3rd day. They were scanned and the promotion never went off. I mentioned to the teller that it was not rung correctly, disagreed but once I said let me pay , I will get the slip and just take it up with the supervisor, she saw it was incorrect and supervisor came over and rung it as it should have been as per promotion. My points are several. Firstly - this was the 3rd day, how many clients were dupped and overpaid. Secondly, there is now way I was the only client to pick this up, which leads to the conclusion that knowingly this was not addressed and carried on overcharging a well advertised promotion. I know that no action was taken after I left. Lastly complained to WW, but what i got was that the refund policy of WW only applies ro SHELF PRICE AND NOT PROMOTIONAL ITEMS. My Question is what is shelf price. I would have thought the price on the shelf is the shelf price, but apparently not. So if 6 Packs of milk are advertise from R110 to R 94.00 on the shelf, that is not a shelf price. Very interesting and ambiguous. So its only shelf price if its a non discounted price, if the shelf displays a discounted price then there is no shelf price as that is only price on the shelf. Maybe WW should change their policy and rather state that refunds are only given on overcharging on full price items. If its discounted items then its Oh Well!! Damn we over charged sorry you caught us out. But don't worry we have a refund policy - oops doesnt apply to you.
0 replies
6 months ago
Citrus Bundt Cake a total flop
Purchased a Citrus Bundt cake recently and it was not cooked through, it was totally uncooked at the bottom half - very poor quality. When cutting it the bottom half was semi gooey which is the opposite of the texture of a bundt cake which is dense.
0 replies
15 months ago
**** alert
This is a **** - stay away from this site - you can email, phone, whatsapp, your money is gone. Bogus site
0 replies
16 months ago
Forage and Feast attrocious Meals
I purchased Forage and Feast stuffed roast chicken. What a massive mistake. I could not eat it - took one bite an it was absolutely tasteless disgusting and honestly terrible to even look at. I have has better hospital food. As far as the stuffing Ill be looking for the cranberries till 2027 as there was none as advertised. We had visitors, They attempted to eat it, I was not as brave and afterwards I asked them as well as my wife how they rated it. a Unanimous 3 out of 10. Just terrible. Its shocking that checkers advertises and pushes this brand as above the rest. I wont be buying any future forage and feast products ever and will just go to woolworths where I know Ill get quality food. This is really just terrible food with pretty pictures. Nothing more.
0 replies
17 months ago
Beware buying in Builders stores before verifying prices on line as they will ***** from you!!
On saturday 9th November I urgently needed to replace my back kitchen outdoor door as the wind had smashed it and the property safety was compromised. I looked for outdoor doors on line, but the issue was urgency as I could not wait for delivery as I needed to secure the property and even more difficult finding a carpenter to install the door urgently on a weekend. I often buy from builders and decided to go to the branch in sunningdale cape town. The first door I saw was a black friday special marked down by R650.00. The door however was incorrectly advertised as 813mm by 2032mm. I luckily measured it and it was actualy 813mm by 2015mm , a massive discrepancy and would have been a serious issue fitting the frame. I pointed this out to the staff. purchased the RG Lotus Horizontal door which was next to that door & paid R2899.00. Had the carpenter collect the door immediately so as have it installed to secure the property. On Sunday 10th November afternoon a builders on line door ad come up on my computer and I was shocked to see that on line builders website that same door retails for R 2299.00 NOT ON PROMOTION either !! A difference of R 600.00. Although the on line site states that there may be some variations in price between on line & the Store - R600.00 - 26% increase is not a variation but rather ******ion. I emailed Builders on the 11th - had a consultant call back and could not explain this massive discrepancy - so I guess its ok to just ****** money if the client is stupid and desperate enough. I find this very poor and quiet honestly shocking! I repeat the item on line is not even on sale. In whose world is this ok and what does this say about going inside any builders store & confidently buying any products from a shelf without having this experience that you may just be exploited by buying in store as opposed to on line from the same company. - its like gambling!
71 replies
22 months ago
Cielo where the circus acts take customer service to new a new sub zero low.
On the 10th June, I walked in Cielo Table Bay Mall to purchase a spitfire chair demo model. It was marked down to R9k. A sales person called Matthew processed the transaction. What an absolute nightmare. He informed me that the item cannot be shipped as its demo furniture???? Really. Ok, so I asked him if they had a trolley as the store is less than 80 meters from the lift and I could park my vehicle by the lift and just loaded. He indicated that it would be no problem. The things began to turn on a steep decline. Firstly it took more than 25 minutes just to process an invoice and make payment. When I returned to pick up the chair with my wife, he told me to wait as he was supposedly busy with a customer so I may collect my chair. There were 2 other personnel in the store doing absolutely nothing I could see and a third had just gone out. So there my wife and I stood and watched this pathetic circus, the so called customers browsing through every item in the store with the sales person standing like an ornament waiting for I dont know what exactly and we both standing like lost people. I am 67 and this is just too much. After 20 minutes of standing around and watching this sales person packing chairs away no longer with the so called customers who were still browsing elsewhere in the store. I asked Matthew why exactly we standing around as if we have nothing better to do, if it would be too much just to bring out the chair which was now at the back of the store so we could be done, Well I was told that I could not take the chair through the front of the store and proceed to dispatch, totally opposite to what was agreed prior to payment. I layed the blame for this on the Table Bay Mall security policy which forbade the store to have items taken out by customers. I told him that if thats the case I want a refund. Well he now blatantly tells me that there are no return refunds on demo furniture. I expressed how can it be a return if you refuse me to take my paid up property. It gets better. I phone the Mall security and they come out and inform him that there is absolutely no issue with me taking the chair which I paid for to my vehicle out the front entrance in the lift. Well Matthew now refuses to even allow security of the Mall to assist me to take out my property and now says its the store's policy and I would have to make a written permission via email to the store manager and they will then get back to me. I asked to speak to this ghost called the store manager which you guessed is out on lunch and the kicker is that I am welcome to wait for him to have lunch. I informed him, that I can escalate this and call the police as he is witholding my property and has no right to do so and refusing to refund my money paid an hour earlier. Eventually with enough pressure from the Mall security my item was released to security and myself on a dolly wrapped and Matthew, the head of the security and myself took the chair to my car. Cielo you should hang your head in shame as this is a new low, even for you.
53 replies
24 months ago
Nando;s Sundown, guaranteed to take ur money without the flavour.
Purchased at Nando's Sandown one Chicken Pita (xtra hot) and one carnival chicken burger Moz Paprika. I was there 5th May at 19h30. Very unprofessional front of house. Tried asking about the menu but was met either with a stare or just non responsive. We eventually gave up and just ordered the above. Thank goodness we ordered nothing more. Firstly whilst waiting we had to endure a lot of screaming from the staff, totally unnecessary. not taking loudly but actually screaming at one another. Wow! Well we got our food, went home. What ******* food. My burger equated to hospital food, zero flavour and I am still looking for the Moz Paprika. My wifes pita which was supposed to be not hot but xtra hot, was neither. Just bland salted chicken with no flavour. Hospital food. Nando's should be ashamed not only of their product but of the staff this franchise employs.. I cant say I am disappointed. Rather furious for being taken for a ride. Goodbye Nando's
106 replies
26 months ago
Nightmare restaurant experience
Made the unfortunate choice to take myself, my wife and two international swiss guests which might jyst be my worst restaurant experience and that says something as I am 66 years old. A nightmare t forget. Firstly no parking to speaok of. Secondly the on line booking failed, however we were unfortunately able to get a table. We ordered starters. Honestly looked nothing like the dishes on google and and were received by 3 people as mediocre. Mine wasnt that bad, could have been presented better but overall ok. Ordered ****tails. Honestly this restaurant needs to learn how to present ****tails. Ordered wine. The Swiss guest knows his wine and has travelled the world several times over. Ordered a Shiraz. We had a bottle opened of Chevin Blanc plonked on the table and waiter left. Took us 10 minutes to be able to point out this massive error. Wel the main meal arrived which was 2 seafood platters for two. Possibly the worst meal ever experienced. Cutlery missing, no sauces, heaps of rice and overcooked oily chips, we might have been forgiven for being in a soup kitchen. It took us another 15 minutes to get cutlery and the 3 sauces, chilly, garlic and lemon butter. This only because my wife got up and went searching for assistance otherwise the food would hv been cold and congealed. Well it was a mistake to eat some of the meal. The fish was so overcooked and dried out most of us left it. The mussels was a repetition of the mussel starter, crumbed calamari were basically salt sticks and the prawns although not great but eatable were super small. The sauces were so bad that not one of the 4 guests ventured adding to the meal as not only did they looked like puke and on sampling them they were just so awful. We left the mountains of rice and oily overcooked chips. We then had dessert. The rocky road was basically what once was ice cream just dark nutty soup, my cheesecake was ok but forgetable and the sorbet trio well our guests decided to give it a miss. We settled for irish coffee which was fine. What an embaras*****t. Our prize was that my wife had severe stomach cramps the next morning and I 4 days later still feel unwell. Even If you paid me and gave me free meals in that restaurant, you would not see me there again.
0 replies
33 months ago
Nandows shake down of your money with beyond mediocre food
Ordered food n shakes at Nandos table view opposite bayside mall. Usually I buy at Nandos Sandown which is always top notch. What a horrible experience. Stay away. The chicken prego was so dry n tasted like straw. So over cooked beyond. No salt provided. Worst chips ever purchased. Threw them away. Unbeatable. But the kicker was the 2 bar one "shakes". Firstly they not shakes let's clear that up not even close. But what theft. Border line *****. Got two good looking drinks with a chocolate squirt n squirty cream topping to hide the *******. 7 pieces of ice took 90% of the small cup which cost R44 each n maybe at best 50 ml of some chocolate flavoured water. That was supposedly a bar one shake. The only shake was my shake down of my money. Shame on you Nandos. What ******* food n drink. You won't stay long open.
0 replies
33 months ago
Cielo nightmare retailer
Beware purchasing from Cielo! It has take 8 weeks of hell, with delivery of damaged goods, Delivery with empty truck and wrong items delivered, all without any meaningful attempt to assist the client, and now have to wait a further 2 weeks to get a refund for item not delivered, taking this transaction of hell to at least 10 weeks of frustatrion, stress, inconvenience and loss as I was expected to ensure safety of damaged or wrong items, whilst waiting for collection. Stay away from this company. They do not care about the client. The left hand does not know what the right hand does. The client is responsible to follow up his own refund with the bank, the client is responsible to report and photograph all damaged and incorrect deliveries, the client is responsible for re packaging, the client is responsible to inform Cielo what their courier company is doing or not doing and the client is responsible to be available 24 hours, weekends inclusive as their courier arrives without notice, apology at all hours of the night. in the 8 weeks of continuous stress and tons of emails and calls, I had supposedly 2 calls from a senior person attempt to contact me whilst I was in flight and since I could not take the calls, that was the extent to which they felt the client needed to be contacted and never bothered again, leaving the client still adrift in this nightmare experience. What a surprise.
60 replies
Review Distribution
5 Star
1 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.695652173913043%)
1 Star
20 (86.95652173913044%)