H
Hlalala M
Active since Jan 2023
5
Reviews
0
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Reviews
5 reviews3 months ago
Dirt after Car wash
I am not happy with the service I got on the 25/01/2026, My car was at car wash full body wash, the car was not cleaned proparly, the seats were still dirty, the mats were also dirty. Yesterday I had to Clean the seats ater car wash and it too me less than 5 minutes, There was dirt where you store bottles by driver's seat. I took pictures and reported to the lady I paid the amount to, she called the guys and he said they can't remove dirt on the seat without telling them because it will be wet, When I arrioved at home I had to clean the car inside again. I am very disapointed.
0 replies
7 months ago
Untrusted and poor service
Tracker has been debiting me more than our agreement. I've been paying R218 From June 2024-May 2025. June 2025 they debited me R689.88, July R352,66, and in August 2025 R751,64. I logged a ticket first week of August, and my ticket is not yet resolved. they kept on saying that they are investigating. When I called after a week they said the person who was assisting was on leave I had to wait for the person to come back. She gave me a feedback that I was receiving SMSs from tracker, and I never received any SMSs, she checked with IT and they said they were sending to a wrong number. I never setup SMSs notifications from Tracker. Why am I paying for something I never signed up for? and something that I never received?
106 replies
12 months ago
Payment Issue and Lack of Support from Momentum & Private Advisor
I am extremely disappointed with the level of service I’ve received from Momentum and my appointed financial advisor from Private Financial Advisors. I received a notification stating that my premium for last month was not paid, despite the funds being successfully deducted from my bank account on the 25th. I sent proof of payment immediately to my advisor. It’s now been three weeks with no resolution, and I’ve had no meaningful feedback. My follow-ups are being ignored, and I am left uncertain about the status of my policy. This raises serious concerns about how claims would be handled if something were to happen to me. I have only been a client for two months, yet I’ve experienced delays in communication, broken promises regarding onboarding, and poor client engagement. I expect Momentum to urgently investigate this matter, confirm that my policy is up to date, and ensure that appropriate action is taken to address this poor level of service.
232 replies
14 months ago
Urgent Complaint – Delayed Application Processing (Ticket ID: #29275)
Dear Fundi Support Team, I am writing to formally express my frustration regarding the poor service I have received in processing my application. Despite uploading all my documents and providing them again via email as requested by two Fundi representatives last week, my application status still reflects "awaiting outstanding documents from the client." Furthermore, my support ticket (#29275) has now been bridged by two days without any resolution. This delay is severely affecting me, as I have a class today and have no clarity on my funding status. I urgently request an update on my application and a resolution to this matter. The lack of timely communication and action is unacceptable, and I expect a prompt response. Please escalate this issue immediately. I look forward to your urgent feedback. Best regards,
53 replies
39 months ago
Great customer care ...
Great customer care Phindile Lukhele she knows how to make a customer happy I rate her 5
132 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)