DW
Dr. Leon Weston
Active since Mar 2023
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Poor Staff Service
Dear Management, I am writing to formally raise a complaint regarding the service I received at Zebros Zevenwacht. My recent visit was unfortunately a very unpleasant experience due to the unprofessional conduct, attitude, and behaviour displayed by certain staff members. The manner in which I was addressed lacked basic courtesy and professionalism. The staff’s unruly attitude and dismissive demeanor were both disappointing and unacceptable. As a customer, I expect to be treated with respect and assisted in a professional manner. Instead, I left feeling frustrated and disregarded. Such behaviour not only impacts the customer experience but also reflects negatively on your establishment’s reputation. I trust that this matter will be taken seriously and investigated accordingly. I would appreciate feedback on the steps that will be taken to address this issue and ensure improved service standards moving forward. I look forward to your response. Really Disappointing Dr. L Weston
0 replies
1 month ago
Extremely Pathetic Service
Dear Liberty Life Client Services Team, I am writing to formally express my deep regret and profound dissatisfaction with the level of service I have recently experienced from Liberty Life. As a client who entrusted Liberty Life with important financial matters, I expected professionalism, efficiency, clear communication, and a sense of accountability. Unfortunately, my recent interactions have fallen far short of these expectations. The delays, lack of consistent feedback, and insufficient resolution to my concerns have caused unnecessary frustration and inconvenience. It is disappointing to experience this level of service from an institution of Liberty Life’s stature and reputation. I believe clients deserve timely responses, transparency, and proactive communication—particularly when it concerns financial planning and personal investments. I request that this matter be urgently escalated and thoroughly reviewed. Kindly provide: 1. A clear explanation for the service shortcomings. 2. A timeline for resolution. 3. Confirmation of the corrective steps being implemented to prevent recurrence. I trust that Liberty Life values its clients and will treat this complaint with the seriousness it warrants. I look forward to receiving a prompt and comprehensive response. Disappointingly Yours, Dr. Leon Weston
106 replies
2 months ago
Outstanding Service Improvements
I would like to formally commend Ms Sizeka Mgoqi, Facility Manager at the Department of Labour – Bellville Branch, for the exceptional improvements she has implemented and the remarkable transformation in service delivery at the branch. Over a relatively short period, there has been a clear and visible improvement in the overall efficiency, professionalism, and atmosphere of the Bellville office. The changes introduced under Ms Mgoqi’s leadership reflect a deep commitment to public service, accountability, and operational excellence. Notable improvements include: • Enhanced client flow and organisation: The branch is now better structured, reducing confusion and long waiting times. Clients are assisted more efficiently and with greater clarity. • Improved staff professionalism and morale: There is a noticeable improvement in staff attitude, teamwork, and responsiveness. Employees appear more engaged, respectful, and service-focused. • Cleaner, safer, and more welcoming environment: The facility is well maintained, creating a professional space that reflects dignity and care for the public. • Better communication and support: Clients receive clearer guidance, and queries are handled more effectively, reducing frustration and repeat visits. • Stronger leadership and accountability: Ms Mgoqi demonstrates hands-on leadership, ensuring that standards are maintained and challenges are addressed proactively. These improvements have significantly elevated the public’s experience at the Bellville Department of Labour branch. What was once a stressful and inefficient process has become a far more structured, respectful, and productive environment. Ms Mgoqi’s dedication, leadership, and commitment to service excellence deserve recognition. Her work is a true example of what effective public sector leadership can achieve when driven by integrity, accountability, and care for the community. Please accept this commendation as a sincere expression of appreciation for her outstanding contribution. Yours faithfully, Dr Leon Weston
0 replies
2 months ago
Oustanding Dental Experience - Reed Street Clinic- Bellville
I hereby would like to commend the following staff at Reed Street Clinic in Belville. ⭐️⭐️⭐️⭐️⭐️ Outstanding Dental Experience – Truly World-Class! I had an exceptional experience with the dental team: • Farazana Parker (Dentist) • Leze Pretorius (Oral Hygienist) • Katy Lincks (Dental Assistant) From start to finish, my wife and I were treated with professionalism, care, and genuine compassion. Dr Parker is highly skilled, calm, and thorough—she explained everything clearly and made me feel completely at ease. Leze Pretorius was gentle, professional, and incredibly knowledgeable. She took time to ensure I understood how to care for my oral health and made the entire process comfortable. Katy Lincks was friendly, efficient, and supportive, helping everything run smoothly and creating a welcoming environment. This team works like a well-oiled machine—kind, professional, and patient-focused. It is rare to experience such excellent service, and I would highly recommend them to anyone seeking quality dental care. Thank you for making a normally stressful visit such a positive experience! — Dr Leon Weston
0 replies
4 months ago
Wp Motors is an exceptional car dealership with service friendly sales & after sales teams
Wp Motors is an exceptional car dealership with service friendly sales & after sales teams. Marco & Chantelle delivered excellent customer service and followed up promptly with updates and service requirements. I highly recommend their cars and services to the greater community of Cape Town. Well Done Wp Motors!
53 replies
14 months ago
FNB Fails Once Again - 0 Star Rating
Once again I’m deeply disappointed by the poor level of service, feedback and communication by FNB. I was told to do a manual credit card application in branch after a long battle of their online application challenges. Melissa Cookson who assisted me at their Epping/Goodwood branch failed me dismally by refusing to respond to emails after the in branch visit for the application. I am convinced that they do not have the best interest of their customers in mind. The sense of you need us, as a disposition is clearly evident in staff behaviour and how clients are being treated. After many recent battles with FNB senior management I’ve decided to just close my accounts with them and find an alternative bank who values their customers, and serves them without bias, prejudice and **************. The non existence of common courtesy to respond to their customers via email and lack of follow through on applications and enquiries is truly pathetic. Their customer services levels need serious review and revamp.
71 replies
14 months ago
Extremely Poor Customer Service
I’m really disappointed and appalled by the poor level of customer service we received from Samantha Springveldt a Team Leader at FNB Zevenwacht Mall yesterday. The level of her arrogance, unfriendliness and poor knowledge of their business basic NPO/PBO registration requirements are beyond description. I’ve been banking with FNB for almost 5 years and to date have been refused and declined to open a credit card due to debt settled in 2019 which on their internal system has “blacklisted” me. None of the other banks had a problem to assist with financing but the very bank to whom I’ve been a loyal customer denied me. They are quick to give you insurance and other products to take your money but give nothing in return. I will be closing my cheque account with FNB and would not recommend anyone to do business with some of their arrogant and self entitled staff. I am also advising my family and friends to do the same. Their pathetic customer service needs a complete overhaul. It’s beyond the expression of words. Dr. LD Weston
53 replies
14 months ago
The friendly staff of WP Motors presented me with exceptional customer service
The friendly staff of WP Motors presented me with exceptional customer service. Marco & Susan did phenomenally well to ensure that the deal were completed as swiftly possible. They have clearly distinguished themselves from other dealers and I recommend anyone interested in obtaining a new or used vehicle to visit their dealership. Well done WP Motors!
53 replies
15 months ago
Fuzion Motor Group - Poor Customer Service
I won’t ever buy another car from Fuzion Motor Group situated in Kraaifontein. Their after service is the worst i have ever experienced. Fazlin the sales rep simply brushed off all responsibilities pertaining to the sale of the vehicle and refused to assist with fault and repairs identified after the sale. I will not recommend them to anyone in the market wanting to buy a vehicle. Simply put, really poor customer service. Sale matters more than the customer.
0 replies
24 months ago
Greatly Disappointed
As a client I am greatly dissatisfied with the poor levels of service I received after settling my debt with Bayport. I was promised an update to all the credit bureaus including the removal of a notice that was placed on my credit profile by this company. Needless to say that my credit worthiness was now disputed by other service providers. I cannot recommend anyone to Bayport Financial Services as they have proven quite the opposite of everything they’ve promised. Hugely Disappointed. Dr LD Weston
53 replies
Review Distribution
5 Star
6 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (50%)