MO
Marius O
Active since Mar 2023
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Not trusted at Dis-Chem Whale Coast
Travel arrangements forced me to obtain my repeat scripts from Dis-Chem Herm**** on 28 February 2026. The pharmacist at dispensary did a sterling job, we quickly determined which products were not available and left them off the claim. My issue started when I was at the check-out counter. A most efficient lady at Teller 5 picked up on dispensary items not being included with my purchases. She indicated that I should request the dispensary to void two items on my profile. After I visited the dispensary counter again, followed by the teller and her supervisor also visiting the dispensary, I was told that the Dispensary Manager indicated that I should pay for all the items on my profile. I duly obliged and then returned to the dispensary counter to request the details of all items on my profile. It was then determined that I "paid for somebody else's medication". This visit to Dis-Chem Herm**** left me most disappointed. I always receive the best possible service and levels of efficiency at my local Dis-Chem, Castle Gate in Pretoria. This experience will make me think twice before considering any purchase from Dis-Chem, Whale Coast in Herm****. Although the necessary credit was eventually processed on my credit card, the events resulted in my time being wasted, but at a personal level I felt like a ******** standing at the Tellers. Other people observing this actions at Teller 5 could easily assume that I was trying to de***** Dis-Chem. The confusion at the Tellers also resulted in me leaving without all items purchased, which meant I had to return to the pharmacy again. I thank the ladies at the Tellers, they were most helpful and even followed up by phoning me to confirm that I left some items at the counter.
0 replies
8 months ago
My request being ignored
I visited Penta Suzuki Menlyn on 13 June 2019, where I was informed of the extended waiting period for the then new Jimny. I agreed to pay an amount towards reserving a Jimny for me when one meeting my preferred specs became available. We since experienced the Covid lockdown and both my wife and I are retired. We realised we do not really require a second vehicle. I eventually contacted Penta Suzuki Menlyn via one of their sales consultants on 1 June 2025. The e-mail included the proof of payment made in 2019 as well as a request to direct me to the relevant contact within the Penta Motor Group. Within a day I received confirmation of the person to whom my e-mail was forwarded, I even received an e-mail from him to request further information and documents. Following my response, I never heard from Penta again. I sent follow-up e-mails on 21 June and again on 16 July 2025, neither being responded to. I then visited the dealership on 30 July 2025, where I discussed my dissatisfaction with another sales consultant. He took the documents I had with me and promised to refer the matter to his manager. More than three weeks later I still have not received any communication from Penta. I even made use of the "Contact us" link on the Penta website, resulting in an automated response and nothing beyond that. This lack of response is a pity, I always make use of this dealership for servicing my Suzuki vehicles, previously a Jimny and now a Fronx. It does, however, force me to rethink my relationship with Penta Suzuki Menlyn. It seems my request can either not be processed, or there may be another reason why they do not value me or my request. I cannot recommend this dealership based on my experience the past three months. It is a pity that I have to report this absence of any feedback on HelloPeter.
2 replies
33 months ago
After-sales service is a reality
I recommend MP Solar to anyone considering going solar. They start with a most detailed needs analysis to make recommendations on fact. Their approach is clearly to meet your needs, and not to sell the largest possible system. After-sales service is the great differentiator, one becomes part of the MP Solar Family and your every need is important to them. Professional installation, excellent after-sales service. Three years later and I am convinced MP Solar remains the way to go.
0 replies
35 months ago
System controlling the operations of Vodacom
I reported my issue on HelloPeter a month ago. Vodacom did respond, but that is how far we got. I have been with Vodacom since 1995, with the same number. From February 2023 I receive constant reminders that this number is due for an upgrade. When trying to do an upgrade, I get a message that "There is a problem with your account". Many calls and mails to Customer Care, Collections (even though the account is not in arrears) and promises I am still told they cannot explain the "Problem". My account summary shows that the upgrade date is February 2023, the contract end date is July 2023. When I use the SMS function to request the upgrade date, it comes back with May 2024. It is clear that Vodacom has no intention of resolving this issue. Why provide me with an upgrade date a year beyond the contract end date? I just need someone to explain to me what the problem with my account is, which answer could not be provided in four months. Definite no longer my preferred provider.
159 replies
36 months ago
Pleasant, on-time domestic flights
My spouse and I had to fly to Cape Town twice during the last month. Unfortunately not for pleasure, but due to a family member's deterioration health and passing. Both time we made use of FlySafair flights from Lanseria. We experienced a most efficient online booking system, online check-in, friendly staff, clean planes, on-time departure and arrival (if not earlier than scheduled). The best of all is the disembarking procedure where everyone is requested to remain seated (some people seem not to understand this most basic request) while the cabin crew manages disembarking a few rows at a time from the front and rear. FlySafair really exceeded my expectations and I recommend them for anyone wishing for an effort-free flight. Well done!
0 replies
36 months ago
The system has a problem, it cannot be fixed
Since February 2023 Vodacom sends me SMS'e to inform me that I am due for an upgrade. When trying to effect this upgrade via the App or website, I get a message that "There is a problem with your account, you may not upgrade". I phoned Customer Care numerous times, nothing they can do, Upgrade Department wants me to do the upgrade via the telephone. Vodacom encourages the use of self-help channels. I do not want to speak to any human being during the upgrade. The Upgrade Dept even transferred me to Collections! After spending more than an hour on the phone achieving nothing, they want me to rate their service. I am now forced to port my number at the first available opportunity.
212 replies
37 months ago
Cell C refusing to update their database
I have no account with Cell C since 2021. It was reported to themselves and on HelloPeter before. Still my credit profile shows a current account, which is even paid. They are most definitely inflating their number of users by retaining previous users' on their records for years.
53 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)