MW
Michelle W
Active since Apr 2010
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
*****ulent transactions less than R20 per transaction. Bank hopeless to curb *****.
***** seems to be rampant on the Capitec banking platform. Over 20 transactions, all under R20 was recorded in quick succession for a online service provider. Lowest transaction notification amount is R30. Capitec ***** division didn't find the quick succession of low transactional amount suspicious. Reported the transactions as *****ulent. Bank claims that it costs R30 to dispute each transaction should the merchant claim the transaction were legitimate. It has been 5 working days. Still waiting for Capitec to refund or conclude disputes. The ***** continued even when the old card was cancelled and a new card issued. New card was not even used yet, and the transaction amounts were still being deducted. I have lost faith in the Capitec Banking platform. Seems like there are syndicates operating within the Capitec IT team.
56 replies
3 months ago
Excellent Service
Service was excellent. Price was fair. Would highly recommend company.
56 replies
4 months ago
Afrihost increases fibre package without ensuring proper notification and consent from client
Been an Afrihost client for over a decade. Their customer service has always been good. Recently, they have started their underhanded marketing tactics that borders on ******* under the consumer protection act. I opted in for a trial period for their 1000Mbps/500Mbps service from my usual 1000Mbps/250Mbps service. After the trial period ended, I wanted to opt out and called the call centre because I noticed no remarkable difference in the service. The Afrihost service agent told me that they extending the trial period under a 'Black Friday' deal. I should stay as is. They were also going to send Vumatel to check if there is perhaps an issue with my fibre line. December 2025, I checked my invoice for the month of January 2026. I notice that the 1000Mbps/500Mbps service has now increased by almost R1000. I tried to downgrade to the 1000Mbps/250Mbps, but the app shows that the service downgrade will only take effect 31 January 2026. I called the call centre and explained that it does not make sense for me to pay almost R1000 extra for an additional 250Mbps upload speed that I can't experience on my fibre line. They explained that the invoice has already been generated and I can't opt out. I asked if they can downgrade and then just keep the reduced cost as a credit on my account, thus not complicating their billing. They rep**** no. I asked if they could escalate...the call agent rep**** no. She keeps talking about an email that was sent that communicated the trial period would end. The email was never received on my end. Might even have gone to spam. Point is that this kind of business practice is underhanded. The first opportunity I had to query the price increase was when I saw the invoice for a service which was not even delivered yet. I will be opening a case at the consumer commission. It is just sad that logic could not have resolved this amicably.
0 replies
18 months ago
VW Financial Services are trapping clients into debt with misleading advertised pricing on ads.
I am disappointment with the false advertising being published by VW SA dealerships. They will publish a price for a vehicle on their website or 3rd party websites like autotrader.co.za - In the fineprint, the dealer claims that the price is only valid if financed through VW financial services. I have a few problems with that...1) If your private bank offers you a better interest rate, the advertised price does not apply. You can easily pay a R40,000 premium on vehicle. 2) VW Financial interest rates is higher than your banks finance rate....the price is thus misleading since 'the discount' is recuperated via the inflated interest rate. 3) Clients choose to pay cash for the vehicles, does not qualify for the price advertised, nor do they qualify for any discount. It seems like VW intends putting each of their clients into debt in order to qualify for the advertised price. This is dishonest, misleading and anti-competitive behaviour. It is also not sustainable because the lengthy finance periods of VW financial services and interest rates results in the client falling deeper and deeper into debt with every vehicle purchase. This results in shortfall of client trade-in vehicles which dealers try to 'load' onto the new vehicle being financed. Thus the snowball of debt increases until the client can no longer afford repayments for a vehicle that is depreciating faster than the clients can service the loan. This is ************ behaviour. Dealers trapping clients into debt should not be incentivised by VWSA. The practice is going to land you in a lot of trouble with the regulatory authorities in advertising, competition commission and the national consumer tribunal.
0 replies
75 months ago
Parrots paradise
Parrots Paradise or parrotsparadise.co.za is fraudulent. They claim to sell parrots below market prices. The parrot is never delivered. They keep asking money for vet fees, transport, etc. Stay Away.
0 replies
93 months ago
Backlight Bleeding 75inch 8 Series QLED TV
Purchased a Samsung 75inch 8 series QLED TV in 2017. The television has been repaired three times already. First occasion, the TV just died. Technician replaced board. Next technician replaced screen. Now screen has backlight bleeding and Technician was sent out again to replace screen. No luck...still blacklight bleeding. Samsung now wants to send another technician to replace screen again. I expect Samsung to replace the TV because the product is bad. Considering I own several Samsung TVs including a 82 inch and a 75 inch TV...not to speak about the other samsung branded appliances and phone....I would have expected better customer service. They are wasting my time trying to fix a defective product.
53 replies
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5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)