RK
Rianke K
Active since Jul 2011
4
Reviews
0
Industries
Reviews
4 reviews64 months ago
Finish South Africa RUNS FRAUDULENT PROMOTION SCHEMES!!!
I purchased a Defy Dishwasher from Lategan en Van Biljoens in Pretoria in October 2020 SPECIFICALLY because there was a partner promotion between Defy and Finish. The promotion offered a Finish hamper (6 months supply). I registered the purchase and submitted the details to receive the hamper, which was verified and approved by Finish. I was then advised delivery within 10-15 working days. It has now been more than a month and I have not received the hamper. Their support email address remains unanswered and their contact number does not exist. Even when I've submitted a completed contact form on the website, nobody gets back to me. I want my hamper delivered as soon as possible! As it stands, it seems that Finish is only trying to maximize sales via retailers and have no after sales service. This is unacceptable and goes against the Consumer Protection Act of South Africa!
0 replies
70 months ago
Keep your hard earned money away from The Foschini Group!!!
No customer service whatsoever after spending THOUSANDS of Rands on Donna online shopping addressing the NUMEROUS issues across multiple orders. Clinton, a manager from TFG Online has no idea what it means to follow through on queries and help get it sorted; it's been 21 days since I first spoke to Clinton and I am still waiting on my issues to be resolved. Every follow up is instigated by me, I am getting nowhere with TFG Online and Clinton in particular. My order numbers are: p498552884 and p500477100.
53 replies
70 months ago
UberEats are a bunch of apathetic thieves, DO NOT GIVE THEM YOUR MONEY
UberEats South Africa is a bunch of apathetic thieves with no regard for the consumer. I ordered a dish from Mexican Fresh, Blairgowrie, and got a notification that not all of the items in the order were available. The order arrived, and the buffalo wings only had 6 wings in the order, not 12 as per the menu and what I paid. I requested assistance for a refund of half of the dish's amount, and was told that UberEats won't be doing the refund; they flatly refused. I engaged with them 3 more times after that, and no joy. I then searched online for similar cases, and found that the internet is littered with other people's exact same experiences with UberEats SA. I will never order with those fools again, Uber(Eats) is a scam and blatant thievery and there are luckily numerous other options available to a loyal consumer such as myself. App = deleted!
0 replies
101 months ago
Awful experience with Mohammed ‘Workshop Manager’
(I guess I should not be surprised at my experience with this company after reading the other reviews on HelloPeter, but my review today is dedicated especially to Mohammed, the ‘Workshop Manager’.) All round awful experience and I give one star only because I can’t give zero stars. Ordered a refurbished Philips Food Processor. Order arrives in a box that looks like it’s been kicked across 4 rugby fields. Fine, I can still live with that. Open box; FIRST thing I see is the broken part that led to my memorable encounter with this failure of a company today lying on top in the tray with parts. I call company. It takes getting put through 3 times before I am with someone (role never clarified). He promises he will look into it and call me back. 40 minutes later I call back and get told that ‘they just need 5 more minutes to sort it out, he won’t disappoint me’. Another 30 minutes later I call back and land with Mohammed, ‘Workshop Manager’. I explain situation and my frustration. I also state that I want the person who failed to check the box to explain their reason. Mohammed is quick to agree to look into it and get behind it and send me a new part - all the common lip service you can expect. I conclude the call by saying that I will mail pics of the broken part and placement in box that makes it abundantly clear that this box was NOT CHECKED. I send email and ask for written confirmation of it having been received - no answer. I place a f/u phone call an hour later to Mohammed and ask about email and suddenly it was like entering a twilight zone. All of a sudden his tone is sarcastic and biting and he proceed to interrupt me repeatedly and patronize me the entire time during our exchange. When I asked to speak to his manager, I get yelled at ‘I am my manager, miss!’ I then asked to speak to the owner and he refused to give me the name, saying it was irrelevant who it was. According to Mohammed, the ‘Workshop Manager’ - the situation was resolved as he has already apologised and the new part was scheduled to be couriered to me. Well, needless to say, I will obviously never buy from this company again, but most of all - Mohammed ‘Workshop Manager’ should feel free to go f*ck himself. His reaction obviously stems from the fact that it was HIS team that messed up this one; something so super elementary. Must be a hard life.
0 replies
Review Distribution
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2 Star
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1 Star
4 (100%)