Active since Apr 2023
I placed an order with uber eats - for some reason the app quadripled one item. Its quite obvious that this was a glitch with the app. I tried amending it but the payment had already gone through. I immediately cancelled the order. There is no way that the restuarant could have started the order. I called Nandos Sandton and the confirmed that the order was cancelled before they started it. I expect Uber eats to refund me in full. If not, I will not be utilisingthe sevices. I have been a Loyal Business Uber Client for over 10 years both in South Africa and Australia and have never experirnced anything like this. Uber Eats are refusing to refund me
I purchased an item on the 247/09 from Bizzmed. This was not delivered, I paid for express shipping. I canceled the order and asked for a refund. They agreed on the 07/10. To date, I have not been refunded, despite numerous emails and I have sent them my banking details.
Be Careful when Signing up with Future Females. I signed up for a promotion and cancelled within the precribed time. They have ruthlessly been debiting my account and refuse to both cancel the membership and/or refund me. Conveniently, they have no records.
I ordered an online Delivery Order on 03/09/25, and paid express delivery fee for it to be delivered by the 05/09/2025. I left Cape Town on the 07/09/25 without receiving my parcel. Despite several calls for over a week, noone at Woolwoths could trace the parcel. To Date, not only has it not been delivered, I have been charged for the items and the Express Delivery Fee. I specifically asked for a Refund and agaio no response. Very Dissapointed with the whole experience. This is not the first time an express delivery was not delivered timeously.
Eazimoves came in highly recommended but it was a nightmare experience. We moved from Durban to Cape Town. We were given last minute dates for prepacking, packing and for offloading putting us under extreme pressure and stress. The goods were hurriedly packed and stacked into the trucks; resulting in damaged furniture and smashed boxes. Whilst unpacking, the boxes and furniture were stacked upside down, despite boxes being marked fragile with arrows on them. Many items of furniture are damaged as no care was given. The job was rushed and now the company refuses to accept responsibility for broken or missing items. Its been a ********** experience.
Appalling Service causing us loss of Income for over a week. And there's no end in sight any time soon. We have been loyal MWeb Clients for 30 Years. Over 3 weeks ago, I spoke to the Sales Team, firstly, requesting moving our existing business Fiber line to new premises. Secondly, to take out a new Contract thereafter for my home. As advised, we emailed the moving department 2 weeks ago, requesting a NEW Installation at the new Premises. It was meant to be done within a week. Nothing has been done to date. We were cut off at our existing premises without being connected at the new office. It took 2 days to get restored at the old premises. Then to add insult to injury, we received an email to say that the new line was active and the ticket was completed. To date, no one has contacted us to connect a fibre box to the premises. WE HAVE NO FIBRE BOX ON THE PREMESIS. There has been no Installation and No line Installed. We have lost income for over a week due to no connectivity. Despite daily calls and emails, I have been fobbed off and keep getting conflicting information. I have been shunted from Pillar to Post; speaking to Sales, Technical, Retentions and the Moving Section and we still do not Fiber at the New Premises. I have tried escalating it to a Supervisor, one was meant to give me feedback 48 hours ago. Again no response. Despite several people promising to get back to me, there has been no update. .
We have been loyal MWeb Clients for 30 Years. Over 3 weeks ago, I spoke to the Sales Team, requesting moving our existing business Fiber line to new premises. And taking out a new Contract thereafter for my home. We sent the email 2 weeks ago, requesting a NEW Installation. at the new Premises. It was meant to be done within a week. Nothing has been done to date. We were cut off at our existing premises without being connected at the new office. It took 2 days to get restored at the old premises. Then to add insult to injury, we received an email to say that the new line was active and the ticket was completed. What a joke. There has been no Installation and No line Installed. We have lost income for over a week due to no connectivity. Despite daily calls and emails, I have been fobbed off and there has been no update. I have been shunted from Pillar to Post; speaking to Sales, Technical, Retentions and the Moving Section and we still do not Fiber at the New Premises. I have tried escalating it to a Supervisor, one was meant to give me feedback 48 hours ago. Again no response. It’s been a comedy of errors from day 1. To date, no one has contacted us to connect a fibre box to the premises. WE HAVE NO FIBRE BOX ON THE PREMESIS. We are losing business daily due to MWEB’s incompetence. Despite us calling daily, Web still has the ticket for Order No. X15227546 - as Complete even though there is no existing connection in our new offices.
Beware. Makro are out to **** Consumers. I returned a tv monitor on the 23/05 which Makro SA first refused to acknowledge and now Refund😡They organized for their couriers to pick up the item and then denied any knowledge of this. We have been querying this daily for 5 months. Despite providing them with proof on several occasions, dozens of calls and emails and visits to Makro Springfield where the Manager keeps fobbing us off, nothing was done. Finally the Monitor was located in July. But no Refund has been issued. All we get is a total runaround. They have no intention of refunding us. Reviews on their Facebook Page shows that this is a common practice from them. #MakroGiveMyRefund
My Husband travelled from Johannesburg to Durban with FlySafair on the 18th March 2023. The FlySafair staff insisted on putting his hand luggage into the holding area. When they returned the bag at the end of the flight, the bag had been tampered with. Valuable items, including his wallet and other personal effects were missing. This bag was only handled by the FlySafair staff. They refused to assist him at the Durban airport, knowing full well that he had no means of getting home without his wallet. We travelled overseas for 2 months with various other airlines, without incident. This happens in South Africa as soon as he returns to the country😡 and all FlySafair could do was ask him to lodge a claim to their Insurance Company. The insurance company - Chubb Insurance are REFUSING to compensate us even though the theft occurred when the bag was in FlySafair's safe-keeping. Yet we took out full Luggage and Travel Insurance with FlySafair The Call Centre Keep referring us to Chubb Insurance. This is preposterous.
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