MV
Marius R
Active since May 2010
6
Reviews
0
Industries
Reviews
6 reviews16 months ago
Haval Fourways - Poor customer service
On invitation of a salesman, Saturday 21 December 2024, it was arranged for me to test drive a Haval H6 HEW new vehicle, which was on special price, on Monday morning 23 December 2024. On arriving at the dealership there was no sight of the salesman and the only available vehicle was sold. So much so for the test drive and potential purchase of the vehicle. Poor apology from the salesman and manager later the morning.
0 replies
18 months ago
Well done Automobile Association (AA)
I am a pensioner residing in North Riding, Gauteng, who required help with a flat tyre at home. AA dispatched Mashudu Thiba from AA Fleet Corporate Park (ref no 241009-8055/1) within half an hour to assist me. He arrived in a corporate vehicle, neatly dressed, removed the tyre, fixed the puncture and fitted the tyre. Well done Mashudu and AA.
53 replies
32 months ago
Bad customer service
Supersonic responded immediately to my review of 7 August with an apology. Have not heard a word from them since, notwithstanding follow-up eMails. Still awaiting refund for two credit notes. Pretty poor for a division of MTN. Will obviously never support them again.
131 replies
33 months ago
Poor customer service
Purchased a 200gb FLTE package on 01/07/2022 which I was NOT able to activate and as a result cancelled it during the month. After numerous discussions two credit notes were issued on 06/09/2022 to value of R548.00, which I only received on 09/05/2023. After enquiring about the refund they issued a query ref SST148695 on 10/05/2023. On request I provided my banking detail to them on 12/05/2023. Numerous eMail messages and phone calls have not been able to action the refund. Very poor customer service.
120 replies
75 months ago
Poor performance
I have been a member of AA for more than 30 years. There service has declined steadily over the last number of years and is now at an unacceptable level. I have recently tried all available contact numbers to inquire about a new product - no one answers any contact number - what if it is an emergency? I had a similar experience 2 months ago with a flat battery - no response at 05h30 - they were experiencing high level of calls !! Nonsense I WILL NOT be renewing my membership at the end of this year>
56 replies
136 months ago
Service Down
Since 25 Dec 2014 I have had no service/intermittant service on both my ADSL line and landline. I have reported the fault 11 times by phone (either using my neighbours phone or my line and usually held on for just about an hour each time) and 16 times by SMS, starting with fault ref 853CRK261214, esc ref 662917 through to ref 1371CRK190115 and esc ref 667785. Helopeter responses from Telkom SM245 (Boitumelo Makhongoana and SM83228 (Donico Williams has had no effect. My ADSL line is STILL DOWN and my landloine so noisy that it can hardly be used. Telkom response - your fault is in hand and a technician is working on it !!!!!.<br> I have now given Telkom 30 day's notice to terminate all services and I will find an alternative supplier.<br> It would be nice for Telkom CEO to respons to the numerous complaints.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)