G
Grace B
Active since Jun 2023
9
Reviews
0
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Reviews
9 reviews13 months ago
Unsatisfactory Service
In 2024 when I conducting my Tax Returns, SARS Advised that I received interest/ Earnings from Capitec Bank.I had to send a dispute to SARS and uploaded a closed account letter ,SARS declined the letter.SARS wants a letter that stipulated that I didn't receive any Interests from Capitec and they need to remove the third party information.When I visited the branch they could get any information from acc 2100225324 and when I contacted Capitec Head office they wanted me to open the account to be able to be able to assist me.The consultant at the Brits Mall confirmed that the accounts that start with 21 are recent accounts,but still they cannot assisted me for 2nd time as again the Head Office was contacted.I am really upset as SARS referred me to them as the banks are they one conducting returns from their side.I paid 105 000 to SARS including the R6085 that SARS said I earned the interest from Capitec. I need this to be sorted out as soon as possible as SARS need that letter
53 replies
13 months ago
Poor service
I am really not happy with Monitor Net service,when I joined the sales person told me that if the alarm goes off they contact you and if we don't answer they send Arm Response from other security suppliers that are around in Soshanguve. I send them an email on the 3rd March to request amendments of contact details that they remove the other 2 people on the contact list ,and add new.I requested that those 2 people to be the priority to be contacted when the alarm goes off but it is not happening as they still contact me as first preference and I am not staying with the students. On the 08th March 2025 I pressed the panic buttons more than 3 times to check their response,they contacted me and I didn't answer and they contacted those 2 students, and also they didn't answer.I am running a students Accommodation and I have 28 students that uses laptops and I see that they are not safe at all as you don't send Arm Response at all. You only send out a person after 3 hours to check the alarms,without a detailed information about the person or any communication that he is coming.how sure are we that we should open for him? I am not happy at all and I believe you all know the crime of Soshanguve ,and I am paying alot to experience a poor service. I would like to cancel the policy.
0 replies
23 months ago
Bad service
I ordered Large Fuller Butt and I received the order today 2024/06/03.When I open the box I found the parcel but the container inside lid it was already opened. I only found 30 tablets instance of 60 tablets. I am so angry as I spent my R500 to buy those and never thought I will experience this bad service. Kindly assist with this matter as it is urgent and I saw it it none refundable
0 replies
24 months ago
Unreachable
It's not easy to get through Mojave call centre 010001060.The contact number is not working at all,it has been 2 weeks with no luck.
0 replies
25 months ago
Bad service
I asked for the second contract with Telkom in February 2024 which is a router that I am using at Soshanguve xx.Before I opted for router I asked about a Fibre and I was told that Soshanguve doesn't have.I told the consultant that I need a router that will accommodate 28 people and she advised me of that router and the speed.She told me I am going to get the router that has aerials,when I went fir collect it was a disaster whereby I had to wait for an hour for the router and I told to leave,they will call me as they don't see my router. Ok I went there ,the following day i went without call I was told that the router with aerials is out o stock they have a normal white router. As a frustrated client I had to take that router as students needed to connect. I am so angry because my students have been complaining and I thought maybe it's network until I use a different network and it connect. I need to cancel this contract with immediate effect as I believe the consultant wanted sale ,but not putting herself into customer's shoes.
0 replies
26 months ago
Poor Service
I was upgraded last month for my 2 cars.I contacted Netstar that my NP200 was not active on the App,at least was assisted with the issue.I contacted again that when I press the panic button there is no response,and I told was to do a test and still no response.A call was logged and a lady called me to confirm my availability,I told her the Technician can come on saturday. The technician did not pitch until I called again yesterday 2024/02/05 and complained and the lady advised that she will find out from Head office for assistsnce.Till today no call ftom Nestar CAS 7588082 is not yet resolved and it is inconveniencing as I m no longer using my bakkie as I am scared if I get hijacked ,they won't be able to respond.I am no longer happy with Netstar I wish to cancel everything,and they don't make efforts to call a customer.
56 replies
29 months ago
Very Good Service an...
Very Good Service and Happy for the cash back as our companies do not have
73 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)