J
Jerry
Active since Jun 2023
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Debits differ from invoice.
Email correspondence sent to inform of Porting fees in December being around R400, company was informed not to debit as yet as we signed for R99. Invoice was sent for R187 but debit was done for R1089. This now has another R400 added on top without any explanation. An invoice is to include and match the debit, if you state an amount that is what you need to debit, its your duty to include all amounts to be deducted, this was not included on the invoice. We receive monthly invoices but the total invoice amount on the first page gives a breakdown of all charges and matches the debit. Suddenly the company chooses to mask costs and excuses the lack of communication with a sorry. There needs to be communication and transparency.
56 replies
3 months ago
********* *****ulent behaviour
Email correspondence sent to inform of Porting fees in December being around R400, company was informed not to debit as yet. Invoice was sent for R187 but debit was done for R1089. This now has another R400 added on top without any explanation. An invoice is to include and match the debit, if you state an amount that is what you need to debit, its your duty to include all amounts to be deducted, this was not included on the invoice and Giovanna doesn't think it was necessary to do so.
56 replies
3 months ago
Work Ethics non existent
Terrible company that expects customers to type out authorization letters. Rather use Aviocean they don't make clients sit and go through paperwork and sift for information. They actually do their jobs. This company charges Admin fees but can't do their admin work.
56 replies
8 months ago
Calling a Company for an Individuals Debt.
STOP CALLING AND EMAILING US!!!!! We are a business and have notified the company of this on multiple occasions. The individual they call and email us for is none of our concern as our company owes you nothing and it is your duty to have a mobile number for the individual. We have a sign board with our number and email outside so if 20 people submit the number and email as their own, will our business be disrupted by this company due to them not verifying or updating the details on their system? There should be a system in place for this to either have it removed once we disclose it instead of harassing our business constantly with emails and calls. Don't call and influx our business entity with emails for a personal debt as our business doesn't owe you anything. Send them a letter or something but stop calling and emailing us as this is now becoming disruptive to our business and harassment. Do what you need to with all individual parties and leave our Business alone or we will go to the Ombudsman for not removing our details after us communicating this to yourselves. Contact the individual at their address not our business WE OWE YOU NOTHING.
3 replies
8 months ago
Calling a Business for a Personal debt call.
We are a business and have notified the company of this on multiple occasions. The individual they call us for is no longer an employee of this company and it is their duty to have a mobile number for the individual. We have a sign board with our number outside so if 20 people submit the number as their own, will our business be disrupted by this company due to them not verifying or updating the details on their system? There should be a system in place for this as it is costing us time and money. Don't call a business entity for a personal debt as our business doesn't owe you anything. Send them a letter or something but stop calling us and wasting our valuable time.
109 replies
11 months ago
Terrible and took 5 months to get a claim resolved
Terrible and took 5 months to get a claim resolved. Jamie had assisted with on 06-05-2025 but failed to make changes required, however the advisor Sphiwe Dlamini was extremely helpful and updated my email address which Jamie didn't do.
58 replies
35 months ago
Very good experience...
Very good experience with Makhotso, she is very polite and helped me with ease
53 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)