EM
Excellent M
Active since Jul 2023
13
Reviews
0
Industries
Reviews
13 reviews26 months ago
Unauthorized credit application
This is nonsense today I received a call from a person who said is calling me from Vodacom they are offering me a cellphone and I declined next thing there is a Vodacom credit enquiry on my credit report. I didn't give Vodacom an authority to an application. This is ***** you are doing and you need to be reported.
112 replies
27 months ago
Poor Service
Very poor service I am receiving from WeBuyCars and I can see that there is a ****** element regarding my case. The customer service agent by the name of Cheryl at webuycars riverhorse valley is very arragont, And she told me that she is dealing with alot of cases of people who pays alot of my R50000 is a small change, and this matter needs an urgent intervention as the vehicle was misrepresented during the sale. It has been two full weeks now without any resolution as she is not doing her job, always she tells me she has escalated the mater to head office but no result and she always says 24-72hours but nothing happens. On Thursday she told me to get out of her office because I wanted answers regarding my case . Is that what you guys teach your agents to speak like that to customers after the sale of a vehicle? I am sorry but I think it about time I take this matter to another level and Webuycars will loose a couple of customer,as I have been incontact with a few journalists and they are ready to expose Webuycars and I am going to sue the company and claim for damages as the vehicle was misrepresented during the sale.
58 replies
27 months ago
Unresolved matter
I am very disappointed with the services I have received from WeBuyCars they sold me a car that is leaking oil and they didn't declare it on the dekra report and oil is coming from the cylinder which means the whole engine needs to be stripped . Did lodge a complain now I am being sent pillar to post the person handling my case when I call her she says she is busy with other clients nothing tangible she is giving me. I paid R50000 but I have no car . I need this matter resolved before the end of business day. I bought a vehicle because I needed it now the vehicle is parked of can't use . If this matter is not resolved by end of business day today I am taking it back tomorrow and I want my money back . How can a big company like this **** me R50000?
58 replies
28 months ago
False dekra report and no paperwork for the vehicle.
I made the worst decision ever for buying a car at your company. I bought a car from Riverhorse Valley in durban. The car is leaking oil very bad , every 30km that I drive I must put engine oil , steering rack needs to be replaced and all the shocks . The driver door is lock is not working, all this was not mentioned in the dekra report. Webuycars is just a **** all this I reported it the next day to the salesman but he ignored me . This vehicle was bought on the 22nd of December up until today no paperwork for the vehicle. When I communicate with your agent they just ignore me. I regret trusting your company and this was the worst decision I have ever made . My R50000.00 gone down the drain.
256 replies
29 months ago
Paid up account not updated.
Good day. I would like to offer my gratitude of the services I have received from experian in the past couple of months. The problem is my Icom services account which was paid in full but it was not updated as paid up and I am in possession of the paid up letter but it appears as closed and this have got a negative impact on financial well being as I am being declined everywhere I try to apply . Would you kindly update the account as paid up . I have wrote numerous emails with the attached paid up letter from Icom services since the 2nd of November 2023 up until today with no response or ticket number of my email. Kindly assist as soon as possible as I need a loan as in yesterday. Thank you.
129 replies
29 months ago
Loan declined without a reason.
My loan application was declined by capitec yesterday. Whereas my previous loan is owing about a R100 or R200 never missed any payment. My accounts are up to date when I contact the credit bureaus they say there is nothing wrong with my credit profile . And when I asked the consultant she said it doesn't show . I desperately need money urgently. Credit bureaus said I must get the full report outlining the reason for declining . Because I am not over indebted.
258 replies
29 months ago
Being declined while accounts are up to date.
I have been doing application for the past 2days and I am told my credit application has been declined by experian. This is so frustrating my accounts are up to date and my credit score is 599 . I got a loan with capitec with a lower credit score. Please assist urgently.
0 replies
29 months ago
Getting declined but up to date.
My accounts are up to date and my credit score 599 . When I apply I am told the application has been declined.
0 replies
29 months ago
Declined by Transunion
I have been trying to apply for credit for the past 2days when I do the application I get declined and they say it declined by Transunion. All of my accounts are up to date and I use a very low credit on my accounts please assist urgently I need to buy a car .
129 replies
31 months ago
Unfairly being listed as a credit risk consumer.
I am very disappointed with Experian. Today I went to apply for a credit and it was declined because I am flagged as a credit risk by ICOM Services. This company bought a prescribed identity account and this negatively reported about the account. Which I disputed and the matter was resolved not resolved in my favor without any credible evidence provided by ICOM Services when I asked how is that possible the matter not to be resolved in my favor whereas there was no credible evidence, I was told in a correspondence that the account is closed . Only to find out that I am being flagged as credit risk. I can't believe what kind of a company is this. All the other credit bureaus removed this account because they believed that Icom services is a ****** ****mer going around buying prescribed accounts and attempting to collect them. I want this Icom services removed urgently. There is no credible evidence provided by icom services regarding this account. The credit risk flagged needs to be removed otherwise I am going to report this to the relevant authorities.
524 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)