BP
Bongo P
Active since Jul 2023
6
Reviews
0
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Reviews
6 reviews5 months ago
Disgusting delivery choice. Horrible experience.
TEMU, I am disgusted by the courier company you chose to handle my order. GFS Express has been the absolute worst experience I have ever had. My parcel has been sitting with them for almost two months, and now it is being returned to China because of their complete incompetence. I called them over and over again, almost every day, and each time they told me the same story that it was “out for delivery.” They never delivered anything. The consultants are rude, unhelpful, and clearly have no idea what they are doing. It is unacceptable that a company as big as TEMU would trust such an unreliable courier with customers’ orders. Because of this, my money, my time, and my patience have all been wasted. If TEMU continues to use GFS Express, I will never order from TEMU again, and I will make sure others know exactly what kind of delivery “service” they are supporting. Fix your logistics partners. Stop using GFS Express. They are a disgrace to delivery services.
71 replies
6 months ago
Unprofessional and disorganized service
I had a terrible experience with Atlantis Corporate Travel. I landed in Cape Town at 9:20 and my shuttle was scheduled for 9:30. Instead of being picked up, I was told the shuttle was “autocancelled” because it never received the ticket. This is extremely unorganized and unacceptable. I was left waiting for over an hour while they tried to fix something that should have been managed before I even landed. During this time, the team was rude, dismissive, and constantly cutting people off rather than offering proper assistance. No genuine apology was given for the inconvenience. The only person who showed professionalism was Cici, who listened patiently and allowed me to vent my frustration. She was helpful and respectful, unlike the rest of the team. I am appalled at the lack of accountability and the poor service I received. A company in the travel sector should know better, this level of disorganization and discourtesy is not acceptable.
53 replies
10 months ago
Terrible service!!! Extremely Disappointed! not the 1st4women they used to be!!!
A Disappointing and Frustrating Experience!!!! My recent encounter with First4Women Insurance left me deeply disappointed and frustrated. I submitted a claim expecting efficient and compassionate service, especially given their promises to prioritize women's safety and protection. Instead, I faced a series of automated responses and redundant requests that made me feel like just another number in their system. I submitted all required documentation promptly, only to receive a WhatsApp message the next day asking for the same pictures I had sent earlier. If there were issues with the images, why wasn't I informed sooner? This unnecessary back-and-forth delayed my claim further, leaving me in a stressful situation I had hoped insurance would help alleviate. What's worse is the complete lack of human interaction when trying to resolve these issues over the phone. Automated systems and robotic responses added onto my frustration, making me question the sincerity of their customer care claims. First4Women Insurance needs to seriously reconsider their approach to customer service. They must prioritize genuine human-to-human interaction and streamline their processes to deliver on their promises effectively. As a customer seeking support during a vulnerable time, this experience fell far short of expectation. 24 hours after my claim I get an automated response that I should send pictures I already sent!!! the person I finally got on the phone 24 hours later is telling me the app is faulty whose fault is that! why cant they communicate that immediately!! I hope my feedback encourages them to reflect on these shortcomings and implement meaningful improvements for future customers. I definitely wont last and I am sure their response to this will be automated using a robot!!! I am extremely hurt I thought they would make me feel safe and secure but no I do not want to stay around to experience this in a case more serious!
159 replies
32 months ago
La Fiesta
Their food is not fresh and it is a health hazard. Bought a lamb curry and the lamb was off, the curry was also too spicy and I asked the guy to not make it spicy and he said that they could do that for me. The roti had a ****roach stuck to it, seems like it got flattened and fried with the roti. Sies this place was a waste of R300. Never supporting this company again. Disgusting.
0 replies
34 months ago
HORRIBLE SERVICE!!
Not impressed with the service. They do not all understand their system because communication is vague and all over the place. Getting a consultant is a nightmare and expensive, as it requires a lot of airtime. When looking for assistance, you will be sent from Pillar to post. Inadequate and unsatisfactory
120 replies
34 months ago
SKYNET IS HORRIBLE DON'T WORK WITH THEM
HORRIBLE SERVICE PROVIDED BY RUDE CUSTOMER SERVICE OPERATORS. THEIR SYSTEM IS INAPPROPRIATE, AND THEY ARE DECEPTIVE. They ALSO HANG UP ON PEOPLE.
60 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)