Active since Jul 2023
As an online tutor, I have incurred thousands of rands in lost revenue , thanks to the shoddy service of Afrihost. Thank goodness I have a back up Vodacom router which at least works.
I paid for an Apple TV box in Thursday, to be delivered from Canal Walk iStore to my address in Kalk bay. Not only did the manager admit they’d fail to deliver on Friday , but said they’d ‘try’ send it on Saturday . IStore’s courier service of choice : picup, also returned the parcel after numerous texts from th driver to say delivery was imminent. Resoundingly **** service all round.
I emailed these clowns my doctor’s referral for an ultrasound, and after an absurd volley of emails and redirected calls, with repeatedly unanswered calls to their bookings department, some auntie took down my name and number, several hours after which I was contacted in connection with a completely different procedure. Radio silence persists Days after belching they’d get back to me. Their financial department has always been so efficient at recouping payments that it seems like the company’s frontline could certainly do with some immersive training.
The official document states 30 days are required to process TERMINATION of membership, BUT, it takes 3-5 days to PROCESS THE DIGITAL FORM, so I’ll be billed next month too! Wonderful!
What a gyp! Westville Junction’s NEDBANK ATM had been out of order for too long now. Urgently needed a cardless transaction today, and headed to a nearby NEDBANK ATM where I encountered unnecessary complications because NEITHER of the ATMs could process cardless transactions - but wait, there’s more: at said NEDBANK ATMs were 2 young gents who had encountered the exact obstacle in the NEDBANK ATMs in RESERVOIR HILLS, from where they tried the MUSGRAVE NEDBANK , where , you guessed it, they were prevented by the same complication; where after they trekked across to WESTVILLE MALLS only to experience the same dysfunction. NEDBANK is, I stand to be corrected , the 2nd priciest bank after ABSA, and it begs the Zimbabwean dollar question: whete is the money going? Because it certainly isn’t to the tech and maintenance of their ATM functions. Everyone complains about the country, and so it should follow that i continue a valid complaint against more corporate greed at the expense of humble folk.
Let me preface this with a mention of the scandalous treatment I received from 2 VW dealerships; not only did they give me the run around and shady advice, but they also lowballed me by 30K - even after years of being a loyal client. Enter Phillip from Mit Mak: not only was he super professional and humane, but within an hour of accepting his fair offer the funds were transferred into my account and his team arrived to collect the beloved vehicle. In addition, he gave me some valuable advice (in sharp contradiction to the VW dealerships who, surprise surprise, are all about the grimy bottom line). Finally, I wish to wholeheartedly commend MIT MAK MOTORS for an outstanding display of sound judgement in what is certainly a highly ******* industry where reputable dealerships continue to chase profits at the expense of good human relations. Well done Phillip and his team of merry motorists! (PS: wasn’t going to besmirch the reputations of VW dealerships, but finally decided to name and shame - VW HOOPERS AND VW UMHLANGA - for both reminding me that loyalty is really a phoney term neither of them should so much as whisper.)
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