Active since Aug 2023
I placed an order for a bunny bear with scent inside and it had no scent so returned it and purchased another one with them. i returned the bear on the 01 September 2023 and till today the 21september have no confirmation that we have received the bear back or what so ever No refund . I sent them an email and the online staff have no feelings in their emails they are robotic .Stupid They told me refund will be done in the next payment cycle#annoyed how am i suppose to know what the next payment cycle for this build a bear ? They dont even have my banking details but ok we will see how they will refund .
Great customer service guys keep up . Your delivery is as promised or even less your shoes are quality I will always support your company. Bigggg up
Placed order on the 19 July 2023 and today is the 17th August still not received my order. When you call the number (072) 889-4745 they will either ignore it or when they answer thy will tell you to say hi on what’s app that HI will be grey for 2 Weeks it’s a **** I’m telling you send your money and know you are donating it I’m sooooo disappointed. And their instagram page is now blank Ooooh my God .
Purchased items on the 17July2023 and only received them on the 15 August2023 they toook A month to deliver my order Worst experience I ever had on an online service.