Macdonald M

Active since Sep 2023

Reviews

Industries

Reviews

19 reviews

9 months ago

Refund for offline wifi

#BLACKFRIDAY I TRIED CALLING OR TEXTING OR EMAILING TILL THIS DAY I HAVE NTO RECEIVED MY MONEY BECAUSE I CANNOT PAY FOR THE SERVICE THAT'S OFFLINE ALWAYS I REQUESTED A REFUND 2MONTHS AGO STILL NO REFUND MADE ONLY LIES N FROM THEIR CONSULTANT , I HAVE SEND MY BANKING DETAILS AS THEY REQUESTED STILL NO REFUNDS RECEIVED TILL THIS DAY WHAT A SHAM OF A COMPANY

0 replies

Zoom fibre

9 months ago

Refund for offline WiFi service

1 reply

Hola Data

11 months ago

Awaiting refund

Request for refund please & it's now a month still no response or any feedback or assistance regarding the matter

0 replies

Orlando Pirates Online store

12 months ago

POOR CUSTOMER SERVICE

For such a big brand I'm disappointed with the service and also the duration it takes for one to receive their online purchases the worst ever. Imagine ordering on the 15th August 2025 with the order not being picked up by Fastway couriers on top of that they don't reply emails nor phone calls NEVER AGAIN placing online orders at pirates store the service it's very poor....my invoice number/order number:158428/PS12766 send the courier company to pick up your items at pirates store, I phone the store or email no response till this day

0 replies

Zoom fibre

12 months ago

RED LIGHT ESCALATION

Hi Im doing a follow up regarding the turn around time on my WiFi will be fixed within +-4hours, but to my surprise the WiFi still flashing a red light n been escalated earlier being told that technicians are on side (drieziek) but till currently still flashing a red light of which I paid for the service I never received & since been told that technicians will come through to my house n check the status n fix it but till this day nobody came nor contacted me Frustrated customer Macdonald Mollo Add:13565 4th Street orange farm, Johannesburg ***

4 replies

Zoom fibre

12 months ago

Bad service provider

I have exhausted all communications that are available within my disposal,but as a customer I see been taken for a ride, I made payments n asked the service of my WiFi to be reinstated was told technicians are onsite but till this day my WiFi still not working, I've send emails n WhatsApp still no changes, whenever I ask for a refund I get no response because I cannot pay for the service I never used or received, These is their response since I logged the complain Thank you kindly for your patience, please note we have logged a ticket with technical support to assist further with your query. They will contact you to assist further. Ticket reference ZF000C2VD, till this day no technicians on site or anyone who phoned me,

1 reply

Hola Data

17 months ago

Bad service provider

Good day The device still show the red light I'm annoyed always escalating because I'm not getting any help, been waiting for technical support nobody came.. it's now 7 days I cannot run my online business due to no connection at my house , everytime when I do follow up on the reference number:ZF0009RKR, been told the representative will contact me ASAP, even till this day still no communication Disappointed customer

0 replies

Zoom fibre

21 months ago

No internet connection on my WiFi

Good day The device still show the red light I'm annoyed always escalating because I'm not getting any help, been waiting for technical support nobody came.. it's now 7 days I cannot run my online business due to no connection at my house, all they do is give out reference number... Disappointed customer

1 reply

Buffalo Couriers

22 months ago

Buffalo courier service **** or useless delivery company

This is sham of a company n very much useless to me as a customer because I ordered my business things online from temu , I paid all the necessary amount required, but when it come to delivery they are telling me about bad roads which is totally lies n deceit from their side n I'm getting emails that I have received my package or orders n when ,now they they telling second delivery fee I ordered on the 30/09/2024 , now due to their failure to deliver I'm getting update my order has been returned to their warehouse, before I placed order from temu n my items were delivered by Skynet which their services are very excellent n their staff, but this useless Buffalo courier they dnt care about our small business....

1 reply

Zoom fibre

22 months ago

Bad customer service

Even till this day no technical support came to my house even a single phone call to assist with my WiFi, all they do is making empty promises that my issue has been escalated to relevant department so it means I'm the foolish one here been getting empty promises but I dnt even owe this people my WiFi account is up to date but I'm not getting service I paid for really it's a disgrace n sham of a company wouldn't recommend to anyone...

4 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

19 (100%)

Macdonald M

Reviews

Refund for offline wifi

Refund for offline WiFi service

Awaiting refund

POOR CUSTOMER SERVICE

RED LIGHT ESCALATION

Bad service provider

Bad service provider

No internet connection on my WiFi

Buffalo courier service **** or useless delivery company

Bad customer service

Review Distribution

About

Community

Businesses

Follow Us