Active since Sep 2023
Up to installation the service is fine, but after that, don’t expect anything! First of all, they don't mention ANYWHERE that they don't connect your geyser to the solar system. Not in the contract, not when they come out to ‘asses’ your property, no where. We phoned to report the geyser not warming up, and only then did they inform us that ‘they dont connect geysers at all’ which is funny because our friends who recommended them have exactly the same setup as us, and both their geysers are connected. (And no, we dont have their cheapest system) Our friends also have an extra flat on the property that is also connected, run their pool pump etc? When i told them this, they said it is impossible (implying that i am lying). Im writing this now while waiting for the 4th issue since installation in March 2025, to be resolved? The sun is shining like a champion, yet our solar is down, battery not charging, already phoned regarding this and they cant even tell you what a simple error means ( yet google could, and it has nothing to do with what is happening now) Honestly wish i never even considered this company!!!!!!!
Very impressed with their quick service. I app**** for a copy of my matric certificate through the Dept of Education in 2021, paid the fee etc. To this date i have not received any feedback from them, and the query does not move further than 'accepted'. I decided to take a chance with Umalusi, and within 2 weeks received my certificate. Thank you for a job well done!
Receiving multiple spam calls every day! If i happen to answer to try and get them to stop, they drop the call. STOP CALLING
Received a call from an agent offering me a cash loan. After she asked me if i would like to see how much i can get, i very politely declined, thanked her and told her i was not interested. She then asked ‘so you don't need any money now’, to which i made a joke with her, laughed and said ‘don't we all’, but no thank you. Then she just put the phone down in my ear. This was incredibly rude! I try to be nice because these consultant get treated very badly on a daily basis, and i think she was very unprofessional and find her behaviour disgusting.
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