Active since Sep 2023
Renasa might be a lesser-known insurance company but they sure do meet expectations. What I love about Renasa is that you still work with a specific person. I love the personal touch. I recently worked with Beverly Havenga during a claim I had to submit, what a wonderful experience, always keeping me informed. She is a true warrior in the industry.
I ordered a bed from take a lot. after 3 weeks nobody at take a lot can get any joy to communicate with the courier company that they use. Pathetic. Take a lot does great with small items but fall off the bus when coming to the bigger items. They should not be in the business of selling very large items such as beds and bed bases.
I purchased a Hoover vacume machine on line with Makro in August 2024. Two months after receiving the machine it stopped working. We reported the problem. First we where told that we had to take the item to the nearest Makro store so it can be taken in for repair REF Number 4474996. I then explained that we live more than 250 Km away from the nearest Makro store. The contact center person then arranged a courier pick up in October. We where after this finally informed in November that the machine is now ready to be picked up repaired. I now started the task of communicating and requesting a courier pick up again, I called into the call centre more than once and get promised that they will come back to me to arrange the delivery of the repaired item but nobody comes back to you with this company. I would recommend that anybody stay away from on line purchases with Makro. they can not service the faulty item if such a problem arise. Not impressed. Rather stick with take a lot. The best on line store in the country. Makro learn from them maybe before you think you can do on line sales.
My monthly subscription did not go off my account on time. So I made a payment at Pick n Pay for the full outstanding balance on 18 August 2023. Up to today my phone is still suspended. I even went to the Woodlands Cell C branch to ask for assistance two times already. They themselves call in to Cell C for assistance and can not assist me. I would not recommend Cell C to anybody again.
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