DE
David E
Active since Sep 2023
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Title: Urgent: Failure to Process Required Estate Documentation – Repeated Non-Response and Administrative Delays
Complaint: I am the duly appointed Executor of a deceased estate. On 12 February 2026, I submitted specific forms to Impaq that require completion, confirmation of learner information, stamping, and return to me. These documents are required to access educator benefits for minor children in order to facilitate payment of their annual tuition fees. Since 12 February, I have followed up five times. Each time, I receive unrelated responses: Instructions on how to register the children (already completed at the outset) Information about exam centres Lists of invigilators General registration guidance At no point have the submitted forms been completed, stamped, or returned. Today, I was informed that Impaq “cannot carry out this request” and was again asked to register the children — despite the fact that they are already registered and the matter at hand relates only to completion of documentation. It appears that: Emails are not being properly read Attachments are not being opened The specific request is not being addressed Staff are responding with standard templates rather than engaging with the actual issue This delay is not a minor administrative inconvenience. It has serious consequences: Minor children are falling behind with their academic progress Annual tuition fees cannot be processed Educator death benefits remain delayed The surviving parent/guardian is experiencing financial strain Utility payments and essential living expenses are being affected The finalisation of the deceased estate is being delayed This matter requires escalation to a senior person with decision-making authority who can review the correspondence trail and resolve what is, in reality, a simple administrative request. I request urgent intervention and direct communication from management to ensure these documents are processed without further delay.
53 replies
8 months ago
SELLER RESPONSE to my review and response to my query
So after placing my review, I still had no reaction, no response. Heres a bit more to the back story based upon my Whatsapp messages to the business. 01 August 2025 - Me:"Has the part been shipped yet?" Response from Seller: "It will be done today sir they normally start bookings at 3" Me: "Great will it reach me by tomorrow?' Response from seller: "Good morning sir. Yes the ladies are busy doing all the bookings so it will definitly go out today. I will let you have the waybill as soon as its done." Me: Thank you so much for your response I do appreciate it, and I wish you every success with your business.You seem to be running a nice, efficient and organised buisness. congratuations. Sunday the 10th August. - 9 days later without any correspondence received since the 01 August. Me: 'I still have not received my order. No communiction from any courier comapny or yourselves. What's happening?' Response from seller: ' Good day sir i'll sort this out first thing tomorrow morning. 13 August 2025 Me:'Good mornin. Its nw 3 days later. What is the situation please? This is unacceptable. I need an answer by close of business today, please. Voice call: 10:01 - No answer Voice call: 10:05 - No answer Voice call: 10:05 - Call declined Voice call: 10:06 - Call declined Response from seller: sent an angry and very condescending tone voice message and then my number waas blocked. "Jou wiper motortjie is oppad, OK. ek het jou reviewtjie gaan lees (refer to it above and deide for yourself if his response was justified) nadat ek jou om verskoning gevra het??? maar dit is TIPIES. Jou wiper motorjie is oppad en daar is niks meer om te se nie. Hou jou reviewtjie en hou jou motortjie en gly man." And as I am writing this review, I get a call from the Courier guy that there is a package for delivery. And lo and behold here is the part almost 2 weeks later after the first promise that it was being dispatched. My initial review I said it was 3 weeks and I was still waiting, that was incorrect on my part. So if I can fault this company/ person it is over promising and under delivery. It is also unpleasant when a seller cannot accept responsibilty for an error on their side and nt not being able to apologise properly. So sad as the company has so much potential to be good at what they do and not just good at making and breaking promises. You pay yur money and take your chances
0 replies
8 months ago
Ordered, paid ±3 weeks ago and no answers since
I ordered a wiper motor for a Citroen C2 and after paying heard nothing. I then queried this by WhatsApp on their WA about delivery. I received a response that this was being prepared for courier. This was about 3 days after I had paid. Its now more than 3 weeks later and I have had no correspondence about when I can expect delivery. This is very poor and completely unacceptable.
0 replies
24 months ago
Worst experience ever - Unprofessional, rude, arrogant, inefficient, untruthful
I recently went to collect a prescription. On arrival I asked if the prescription was ready and gave my name. As I run a business and time is of the essence I asked if the lady (apparently the one in charge) if she could have a quick look if it was there. What followed can I only say was the worst and most rude reaction to a simple request that I have ever experienced. The scripts are in a ***eon hole so a very simple exercise to reach over and check. The lady argued with me that she wanted all sorts of information ( that I do understand is required to follow their protocols) and refused point blank to simply confirm if the script was there. I asked multiple times and got the response ...am I trying to tell her how to do her job??? NO NOT AT ALL. SIMPLY ASKING IF IT WAS READY. This later escalated into a very acrimonious situation as when we called by phone for the script to be sent to our pharmacy it took ages just for this same lady to get a simple email address correct. When we asked her to repeat it she had a very bad attitude and we corrected the mail address more than 6 times with her. It was never sent - not her job actually. After a number of follow ups asking for proof of the script sent, eventually the Chemist called. The chemist reported back to us that they experienced terrible service and very rude attitude. Now the meds are chronic! My wife ran out of these due to the inefficiency and really arrogant, rude attitude of a front line person who should know how to deal with customers. My wife became very ill as a result of not being able to access these meds and one day whilst I was out on business she had to call an ambulance to take her to the hospital. She has now had a set back and we still do not have the meds. Apparently based on feedback, my wife gas been accused of *****ulently wanting to send the prescriptions to many pharmacies. How absurd as we were asking for the script to be sent to one pharmacy which we later discovered was never sent correctly due to this person getting the spelling of the email address wrong. So out of frustration we asked that it be sent to another pharmacy that had a easier address to spell. This never arrived there either. The main problem with this matter excluding the effect it had on my wife's health was that the person concerned refused to listen properly and was chatting to other people constantly resulting in us having to repeat ourselves all the time. Obviously this leads to frustration and expensive time wasting with unprofessional, untrained egotistical staff that should not even be employed in this position. It shows disrespect for MediCross patients and a general bad attitude. By the way I am 67 years old and deal with clients all day long. I have only 5 star reviews on my business page due to my friendly dispisition and professionalism. Get your act together MediCross. I am considering legal advice due to the damage this incident has caused to my wife's health.
0 replies
26 months ago
UBER DRIVER **** @GEORGE AIRPORT South Africa
Goeie middag. Ek is nie 'n kla kous nie maar wat met Uber hier by George lughawe aan gaan dink ek is onwetig. Ek gebruik Uber baie in Johannesburg en hulle is puik daar. Ek land vanoggend 8 uur hier. Bestel toe ' n Uber George toe wat toe die prys deur gee van R 86. Toe die voertuig oppad is sê dit. "Trip canceled" Ek Bestel toe weer een op die toe passing. Ek sien op my foon hoe die kar Nader kom. Hy ry by my verby. Ek gaan sê toe vir hom jy ry by my verby. Hy sê toe hy is nie hier om my op te tel nie. Ek sê toe vir hom Uber se app gee dan sy registrasie nommer. Hy kry toe 'n ander gewone klient en ry weer. Ek soek toe weer 'n Uber en wragties hier kom die selfde kar met die selfde registrasie nommer. Weer sê hy hy is hier vir iemand anders maar hy sal my vat. Net toe kom ' n ander kar met 'n ander registrasie no. Hy sê toe hy is hier vir my. Ek sê nee pêl Uber het nie vir my sy registrasie gegee nie. So wat hier aan gaan. Die Uber drywer is op pad terug lughawe toe. Dan antwoord hy die Uber aan vraag. Wanneer hy by die lughawe kom het' n vliegtuig geland. Baie mense soek dan 'n taxi. Gewone taxis vra dubbel wat Uber vra. Hy los my dan en vat iemand as 'n gewone taxi teen dubbel die prys. Ek het Uber ' n paar keer probeer bel. Maar dit is net 'n rekenaar met "Artificial intelligence" wat jou vrae vra en antwoord. Ek sê toe vir die rekenaar ek wil met ' n "human being" praat. Nog niks van hulle gehoor nie. Nou kry ek 'n WhatsApp van hulle om te sê ek skuld hulle R 45 vir 'n "cancelled call" ek wonder nou hoe sê ek vir die rekenaar waar hulle hul R 45 kan op druk. As Uber belang stel. Ek is Schalk vd Merwe met bloed in my are. As hulle iemand soortgelyk met bloed in die are het kan die persoon my bel by 0824906723
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)