QE
Quinten E
Active since Oct 2023
8
Reviews
0
Industries
Reviews
8 reviews19 months ago
Empty promises and incompetence
Unprofessional, *********** service. It's been more than a week of empty promises and poor communication from Barend at matrix warehouse computers, and 13 days since placing my order and paying, and still no parcel. Just empty promises and poor communication.
0 replies
30 months ago
Allow their customers to use their service to de***** customers.
I am very disappointed that Paygate is not concerned that one of their vendor (Sporespot.com) is using their service to de***** people. Paygate was not even interested in who the vendor was. They told me to report it to the police and that the police SHOULD contact them. Compared to Zapper who called me within a hour of sending them an email and stopped the vendor from using their service immediately.
0 replies
30 months ago
Allows *****ulent vendor to use their service..
I am very disappointed that Payfast is not concerned that one of their vendor (Sporespot.com) is using their service to de***** people. Payfast was not even interested in whom the vendor was. They told me to report it to the police and that the police SHOULD contact them. Compared to Zapper who called me within a hour of sending them an email and stopped the vendor from using their service immediately.
0 replies
30 months ago
Excellent customer service
Excellent customer service! Thanks to ZAPPER.com for not further allowing Sporespot.com to use their service to de***** customers.
0 replies
30 months ago
Poor service
I am very disappointed that Payfast is not concerned that one of their vendor (Sporespot.com) is using their service to de***** people. Payfast was not even interested in whom the vendor was. They told me to report it to the police and that the police SHOULD contact them. Compared to Zapper who called me within a hour of sending them an email and stopped the vendor from using their service immediately.
0 replies
30 months ago
*****ulent company dont fall for it!
I placed an order on 1 October 2023, its the 16 October, I have not received my purchase. I have tried contacting the vendor via whatsapp email and phone call all i get is a answering machine or automated response from email. I have reported them to their service providers and will be opening a reporting them to the necessary authorities..
0 replies
31 months ago
Updated Review after Lesareng from DHL Johannesburg sorts things out.
I initially wrote a bad review on DHL and gave them a 1 star rating. After a professional phone call and assistance from Lesareng from customer service head office Johannesburg, I decided to update my review to a 4 star rating. She was very professional in sorting out the matter on this side. I however will still be giving DHL UK a poor rating and bad review if they do not take responsibility for their negligence. Thankyou to Lesareng
130 replies
31 months ago
Bad Incompetant Service Provider
I ordered cannabis seeds from the UK used DHL to courier them to South Africa. I specified all the details of the contents of my package. My seeds arrived in South Africa DHL Cape Town I get a phone call saying my seeds will not be released unless i provide the relevant import and phyto certificates which should have been provided to DHL in the UK prior to it being sent. None of this info is on the DHL website plus why did DHL UK send my parcel without the relevant documentation, why did DHL UK not inform me about the relevant documentation needed. They are blaming this on me and wont take responsibility for their negligence. *********** company with bad service..
131 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)