LR
Loshe R
Active since Nov 2023
8
Reviews
0
Industries
Reviews
8 reviews14 months ago
A Very Unhappy Customer
I have app**** for UIF on the 15th of January 2025 and received a date to go back to the UIF office on the 17th of February 2025 which I did and they have given me another date to come back on the 18th of March 2025. I am still waiting for my first payment which is taking over 7 days and still no payment has been received yet I have a friend that collected her first payment within 5 days. I haven't received any email or sms to let me know how my process of the UIF is going. I need this to be sorted out ASAP.
53 replies
15 months ago
Unhappy Customer
I have logged a complaint to FNB with regards to eBucks query however I keep receiving email stating they have contacted me but no one has. I am not able to respond back by email. This is not fair that we pay to use the service but don't receive good customer service when something goes wrong and we have to wait for our issues to be resolved.
159 replies
22 months ago
VERY UPSET CUSTOMER OF TELKOM
I have contacted Telkom customer services to query bills and I have made mention that they debited my account on an early date which led to the payment declining and I was charged a fee for that. I called them to let them know that I need to make payments they keep directing me to the website or use the statement invoice to get details to make payment which I have tried but to no avail. This is costing me time and money. I need someone to call me that will resolve my problem
53 replies
23 months ago
I was ****med and mislead
I am deeply depressed at how the last 3 months I have been paying for a service that I believed will clear my name. I was called by LML solutions in March 2024 and asked if I was interested in a loan, I said yes and when I was declined, the lady I spoke to advised that they could clear my name and offer me a loan. I said yes please, however I was not explained that I will be debited every month with the amount of R 587.00, when I saw that they debited me in April 2024 and May 2024, I was shocked and I advised them that I was not explained what the service entails, they said someone will call me back and explain, no one has contacted me. Now I have been debited again, this is the 3rd month, I cannot afford these R587.00 every month, I need that money I have kids to feed at home. I feel like I was ****med into taking up a service and mislead into what LML Solutions are offering. I wanted my name cleared. Please refund my money that you took for the last 3 months and please cancel my service. I cannot afford this and I am willing to take this wherever I need to in order to get my money back. I am willing to open a police case or report you to the Ombudsman or NCR - please cancel the service and refund my 3 debit order you took from my account.
0 replies
24 months ago
Very unhappy customer
I have requested someone from the company to contact me and its been over a month no response from them. What I have agreed to is not being honored and now I am being charged unnecessary charges due to the incorrect billing date. I need someone to contact me ASAP. Very unhappy customer.
0 replies
26 months ago
Unhappy Customer
I have contacted FNB bank on numerous occasions either by email or logging queries and complaint and also speaking to a consultant but no one seems to have my query resolved. I am told that they have sent my complaint to the relevant team but no one is calling me to have my issue resolved. When I went to FNB to join the bank their service was impeccable however trying to have my account downgraded because the consultant at the bank didn't explain on the account types and whats the charges each month. I really want my complaint to be resolved and have my account downgraded ASAP.
56 replies
30 months ago
Happy customer
I went to the Phoenix Durban branch and the service I received from each consultant was outstanding and welcoming do keep up the great work
73 replies
30 months ago
Complaint
I spoke to Capitec customer service to let them know that money was taken from my account. I told them that I could not access my banking app when I tried in the day so the representative logged into my app and advised of all the transactions and I have advised them which ones was me and which ones I don't agree with the representative then passed me over to the ***** team and I explained to them and they asked me questions if I did a SIM swop or used another phone to use my banking app and they gave me a reference number for a case to provide my bank. I then went to the bank with an affidavit to state what happened they said that who now is saying I need to go back and open a case. People are doing the ***** but it seems like we are the ones that get treated like we did it. I just want my money to be returned we work very hard for it
462 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)