D
Dean N
Active since Nov 2023
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Exceptional Service
Exceptional service from Chrystal Hendricks, she was very kind and hands on, Thank you
106 replies
5 months ago
Very Helpful
I was very thankful for the speedy assistance and feedback that Salome Ronel Baker provided me in regards with a claim that is was dealing with her as the broker, keep on shinning Salome
53 replies
6 months ago
Great service rendered
I want to to thank Tumiso M and Lydia for the assistance in helping a client we referred to them for repairs on his vehicle, they always responded with feedback when it was requested and also called to confirm the repairs were completed, thank you for going th extra mile with the client.
0 replies
7 months ago
Exceptional Work Ethic
I would like to compliment Anastacia Roberts for her exceptional work, she is always willing to go the extra mile in assisting when required to and responds very fast. Dean Naidoo
53 replies
21 months ago
No Listening or Conflict Handling Skills
Spoke to Amashle who is absolutely rude and has no way of talking to people. Her people skills is non existent. I called the offices and spoke to Donald, he did security check with me and then said he could not help, Amashle took the call and said she is dealing with my account and wanted me to re verify my details. I asked her if calls are recorded and she said yes, I informed her then there is no reason to re verify my details as I already did so with Donald, she refused to listen and just wanted things her way. I dropped the call and called the offices back asking for a manager she answered and again wanted her way, she even dropped the call with me. I find this kind of service unacceptable and exactly what is to be expected from someone with no social skills. She is a bad example for her company and clients that she deals with, hope she can be sent back into training to learn how to deal with conflict, because she obviously has no sense of how to do so
0 replies
30 months ago
I would like to than...
I would like to thank Nkanyezi for her friendly and efficient service with regards to the claim registration process for my mother's cellphone claim 558009840/01
131 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)