PM
Puleng M
Active since Nov 2023
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
False maintenance plan, won’t pay!
On 28 July 2025, my vehicle was called out of service after I was informed that my maintenance policy would not cover the required service due to the policy having been sold to me based on erroneous mileage information. Since that date, despite multiple follow-ups, I have not received: The documentation I requested in order to log a formal case with the Ombudsman; and The repayment of my policy premium, which remains outstanding. This delay has caused me considerable inconvenience and financial strain, as I have been unable to escalate the matter formally or recover funds that are rightfully due to me. I hereby request that the outstanding documentation and my premium refund be provided to me. I trust this matter will be given the urgency it warrants and that I will receive your written confirmation and resolution without further delay.
106 replies
8 months ago
Technicians doing half the job for overtime claims
I am writing to lodge a formal complaint regarding the ongoing electricity supply issues on Eynsham Road, Henley on Klip, and the conduct of the technicians assigned to address them. On 5 July 2025, a power outage occurred due to a trip on the pole caused by exposed cables. An Eskom technician was dispatched and resolved the trip; however, the cables were left exposed. This incomplete repair has resulted in a recurring problem—whenever the cables come into contact with water, the power trips again. This has now become a repeated cycle: A trip occurs due to the same exposed cables. A technician is called out to restore supply. The cables are once again left exposed, allowing the same fault to reoccur. It appears that the repairs are being left incomplete, potentially to create repeat call-outs, which could be viewed as an attempt to generate overtime claims. This practice not only causes unnecessary delays and inconvenience to residents but also raises serious concerns about operational efficiency, safety, and ethical conduct. I request that Eskom urgently: Conduct a full and permanent repair to the exposed cables on the affected pole referenced: 969601552 to prevent further outages. Investigate the conduct of the technicians involved to ensure that incomplete repairs are not being left intentionally. Provide written confirmation of the action plan and timeframe for resolution. This ongoing situation is unacceptable, especially given the impact on residents’ daily lives and the risk of electrical hazards posed by exposed wiring. I trust Eskom will treat this matter with the seriousness it deserves and not dismissed because of my ethnicity, as I’m sure a white resident would receive better service as we’ve seen in other cases in the same region
0 replies
9 months ago
They will not pay your service claim
I am writing to formally lodge a complaint regarding the unacceptable handling of my policy agreement and service claim with Liquid Capital. I was sold a motor policy under incorrect mileage information, which I was not made aware of at the time of the sale. At the point of purchase, I was assured that all relevant policy documents and terms would be sent to me via email for review and safekeeping. Despite repeated expectations, I did not receive this information until I attempted to claim for a service—at which point I was then informed of the error in mileage. It is unacceptable that such a critical error was only disclosed at the time of claiming, and after several months of being led to believe my policy was valid and fully in order. This amounts to withholding of important policy information and misrepresentation at point of sale. To further my concern, Liquid Capital has now refused to honour the service claim based on this incorrect mileage, despite the fact that I entered into the agreement in good faith and re**** on the representations made by the sales team.
159 replies
10 months ago
Poor service
The spa is located inside the gorgeous Thaba Eco hotel, the booking was made via WhatsApp with a duplicate payment and the refund is not being processed. What is small change to someone is a fortune to another in Cyril’s economy
0 replies
13 months ago
Makro is unreliable
Good day Order MAK9685559 was placed on 20/03/2025 needed by 28/03/2025 and still not delivered Daily follow-ups have been made with no resolution Kindly assist
58 replies
23 months ago
Extremely poor service with unreasonable turnaround times
The turnaround time for any query is 10 days, the service is extremely poor
53 replies
24 months ago
Time lines not adhered to
Purchased a product on 15 April and have still not received it, followed up on the purchase but given the run around on their WhatsApp platform .. I wouldn’t recommend this service provider
0 replies
25 months ago
No support, terrible service
Query for duplication in payment on parcel BUFZA6032160926YQ has since not been processed, they are not reachable anywhere including WhatsApp and land line calls
0 replies
26 months ago
YMA Consulting not meeting obligations
<div>Good morning I received a call from Standardbank with news that my account has been handed over, it was said that from August 2023 (which is when YMA consulting placed me under debt review claiming that it was consolidation) none of the obligations were met. I disputed that as I have proof that monthly deductions were made and were even increased from the originally agreed amount, I kindly ask that YMA consulting provide me with a detailed statement of how the monthly debit from my account was allocated to each of my creditors including Standardbank. I know that to them I am just a number but this has been a nightmare that I too would like resolved, all I need is a resolution and an end to this horrible experience which has now left us homeless and in far more debt than I had going in. Many thanks</div>
114 replies
29 months ago
YMA
<div>My previous review was deleted, along with many other consumers negative but true reviews, please see twitter/X I don’t mind writing another and another until I receive a resolution, YMA’s consultant phoned me with an offer to reduce my repayments to creditors informing me of my consumer rights and how creditors were inflating interest rates, in these economic times it sounded valid, I asked on multiple times and have a recording of the phone call where the consultant confirms that I would not be placed under debt review, only to find that YMA has indeed placed me under debt review without my consent under the false narrative of it being a debt consolidation process where they negotiate a lower interest rate with my creditors, over and above that the agreed consolidation amount was amended from R16000 to R19000 two months later without my consent I have attempted to get hold of them to no avail, they ruin lives and delete negative reviews as they did with mine I will continue perusing this case until the debt review status on my name is revoked and I intend on assisting others to not fall into your trap</div>
146 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
10 (100%)