AH
Anna-Marie Holder
Active since Nov 2023
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Vodacom Vs Porting of Numbers from FNB
Subject: Request for Assistance – Number Port from FNB Connect to Vodacom Good day, This message is directed to Vodacom in the hope that someone can please assist us. We have been trying to port two of our business numbers from FNB Connect back to Vodacom. In November 2025 but we could only port 1 of the two numbers. one is still not done and its the most in portent one that need to be ported we logged FNB has done there part we just need Vodacom to help. We then returned to Vodacom to complete the port for the number that did not go through. Unfortunately, our experience at the Vodacom shop was very unpleasant. We were made to feel as if we were wasting the staff’s time, and that assisting us with the port would take too long. The interaction left us extremely uncomfortable, so we left. We have now reached February 2026 and we urgently need to get this sorted out, as these are business numbers and we cannot change them. At this stage we simply need assistance to obtain the correct porting PIN and to complete the port successfully. We already have a sim for Vodacom We kindly request that someone from Vodacom please contact us directly and help us resolve this as soon as possible so that we can continue operating without further disruption. We would really appreciate your support in getting these number moved across correctly. Kind Regards
109 replies
2 months ago
You are not User friendly I very frustrated with you
I battle no for 2 months to update my payment method I have been trying with no success to update my payment method. I try all my cards. The process goes as far as the approval of the transaction on my banking app and then, it redirects be back to the Showmax website, and this notification appears every time "saying there is a problem please try again" That is the end and I wait a few day and try again. This is very annoying. I cant find any place were I can log this beside Hallo Peter. Showmax you are not user friendly.
112 replies
5 months ago
Subject: URGENT – Ongoing Network Failure After Porting & Final Request for Resolution
Good day, On 24 October 2025, I submitted a review regarding my porting experience from Vodacom to FNB Connect. Initially, everything went smoothly – I received quick responses, and the port took only a day or two to complete. However, since the port, I have been experiencing a critical problem: **I can ONLY receive calls from FNB Connect numbers. All other callers receive the message: “This number does not exist.”** This issue has now been ongoing for over a month. I have repeatedly been told by people that they cannot reach me, including my complex gate system which now cannot open using my number. For someone who runs a business and is on call every day, this has been devastating. I phoned in again and logged a call. I was told my line had been “reset” and that I must inform you whether it worked. I did so immediately. I was then informed that the team would “try to find the problem.” That was on 20 November. On 21 November, there was still no feedback. Today is 25 November 2025 – still nothing. I can place outbound calls, yes – but inbound calls are a critical part of my business. This ongoing fault has caused major disruption, financial loss, and reputational harm. I need to know the following immediately: Can FNB Connect fix this issue, and if so, when? Can someone explain what went wrong during the port? If the problem cannot be resolved urgently, I need to know so I can return to Vodacom or another provider without further damage. If this matter is not resolved promptly, I will have no choice but to escalate it further and begin seeking compensation for business losses and income lost during this period. This is my final request for help. You already have all the details on your system. All I am asking is: make my phone ring from all networks as it is supposed to. Kind regards, Anna-Marie Holder
53 replies
6 months ago
FNB Connect ( No service)
I am an FNB customer who recently decided to move from Vodacom to FNB Connect. My initial experience went smoothly — your sales representative assisted me with one of our numbers, and the process was completed without any problems. However, when I returned to the branch on Tuesday, 21 October 2025, to port my own number and my husband’s (which is the most critical for our medical business), the experience was quite different. The consultant who assisted us was still in training, and the process took very long and was handled differently than the first time. We received our SIM cards and were told to complete the porting process from home. After struggling with the FNB Secure Chat until 6 p.m. that evening, my number eventually ported — but my husband’s did not. It appears that something was done incorrectly during the setup. Today, Friday, 24 October 2025, after spending over three hours on the phone (currently 13:09), we were again promised a call back, but no one has contacted us. I have had to follow up repeatedly, and each time I speak to a new consultant who is unfami**** with our case. As we work in the medical field, reliable communication is critical. This ongoing issue has affected our ability to remain reachable to patients and business partners. It’s deeply concerning that there is no in-branch support for FNB Connect, and everything must be done online, which is slow and inconsistent. Not happy with my change to FNB Connect.
53 replies
6 months ago
Apologies to OneDayOnly
I report on OneDayOnly they were not at fault it is *****One deal a day***** and lots of people can make this mistake as its is very close to OneDayOnly and they are riding on the back of OneDayOnly they do not give you Invoices and do not communicate. My Apologies to OneDayOnly the contacted me and apologize for the hole saga that is not event theirs Thank you Andre B Senior Customer Success Team Leader @ OneDayOnly.co.za
0 replies
7 months ago
OneDayOnly or not
OneDayOnly has good offers out of experience delivery take long it can go past 5 weeks, the have now a WhatsApp app and that is not good the will say this is only available one the WhatsApp for ordering and the take the order real fast and you can ass and you pay per Yoco and then you wait I order on the 8th of September 2025 2 X Security units & 3 X Water fountains I then on the 19/9/25 I receive my 2 x Security units only. I wait because sometimes the order come from different companies. On the 19th I ask on WhatsApp were I ordered were is my fountains > the respond with: Hi did your receive the fountains .. 22/9/2025 > My respond no I didn't only camaras > OneDayOnly: will check systems are down 25/9/2025 > My respond: were you able to get any info about my order(fountains) >OneDayOnly respond: Sending me WhatsApp how to use the fountains (full info of the fountains) 26/09/25 >My response: If I do not get a answer then I'm going to Hello Peter >OneDayOnly: Hi >OneDayOnly: I will Check >My response: Than you, if I do not have an awnser by tomorrow then please credit me. and No awnser recieve: My conclusion is OneDayOnly is a Webpage were every one can add there products at a price the receive a % but have no control it there is stock or delivered at least if you order form Takealot you can contact some one and via email and the respond back to you. OneDayOnly you hang in the air. Their staff not trained at all
0 replies
29 months ago
Thank you Mattress Warehouse
I Brought a Dubble bed Mattress from the Branch in Herm**** ans the the two young gentlemen that work there was so friendly and helpful and the the next day the Bed was deliverd, Bradley and Ndyebo from the mattress warehouse Bellville you're guys rock you were on it thank you for you friendliness and help with seting up the bed and also log a call I will do business with Mattress warehouse again
72 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)