Active since Dec 2023
Terrible service from the teller and the cleaner who was busy cleaning and drying while we were on on the till and the teller was encouraging her
Terrible service from teller lady Nombuso Luthuli, she served as if I was her worst enemy
The service has improved,the service is now quicker and employees are friendly
My brother in law passed away in 2021 ,he had fund in his Capitec account that were enough to fund his funeral and sustain his children , but until now Capitec has not released the funds, we have done everything, submitted everything they requested but they always have a delaying tactic.They have asked for his death certificate for numerous times and always telling us to wait for 21 days, this the children are suffering while their father has money, this bank just doesn’t want to release them
The store is clean but the tellers are very slow and very mean , I have been observing this bad behaviour for months now it is getting worse. I wish the managers can be more visible and intervene . Standing in que of 5 people for 30 minutes is ****ing off
What an excellent service I received from the staff,the lady with a hair cut was of great assistance and very friendly and a guy at a till was also friendly. The store is very neat and peaceful
What a terrible service received from this store from the cleaning staff Zandi and Khanyi.....fighting with castomer, they hit my mother with a trolly accused her of disturbing them ......I am very disappointed since my mother is physically unwell .
I recieved a very good an quick service at Maphumulo Caltex on the 12th of February around 14:50 . We thank the managers for uprooting bad customer service. I was assisted by Mr Shange
What terrible service I received from Maphumulo caltex in kzn, I arrived there at 17:20 on the 8th of December, to fill up petrol and check my tires since I was about to take a longer trip, I was told that I was in the wrong bowser,I had drive around to join another que again, when I finally got to the right bowser yoooooo the lady who assisted me gave me the worst attitude, she commanded me to reverse so that she can use another bowser ,I told her that my tank is on the other side, she insisted that I reverse, so I did and there was another vehicle that was so close behind and there was an accident,I tried to report the matter but I was told that the manager was not around......... I am still in trauma and I don't think I will ever use the filling station ever....I was really abused physically emotionally and financially
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