TL
Tshepo L
Active since Dec 2023
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
HORRIBLE SERVICE
To date the most horrible service I know, The manager Stephanie has no customer skills...Was made to pay for an order I asked to be cancelled but instead of cancelling the order he delayed making sure the food is done, Had 3 different waiter/waitress leaving things at my table, I couldn't even order a drink cause I ddnt know who is who...I paid for water as it was the only thing I consumed only to be escorted by 8 armed security guards to pay for food I asked to be cancelled.
0 replies
4 months ago
WORST SERVICE
ORDER B25640444-01 had 2 deliveries, First part few days after making payment the 2nd delivery has taken 7 working days with no update, It was supposed to be delivered at the specified address as the first delivery...This morning I get a mail & app notification that the order is received when in reality we got nothing. Your support team cant even assist on who was given the parcel and where....This isnt the first horrible service I am receiving from BASH. I have emails of your terrible customer care.
0 replies
16 months ago
ARAMEX IS THE WORST.
I spoke to a lady by the name of Adele From Aramex JHB, Zero customer care, Zero problem solving skills....They confirmed delivery for Wednesday but No driver showed up, No one attempted contact with me yet the cocluded I wasnt available while I have been in the office Monday - Friday.....To make matters worse she did not even attempt to establish if there's an alternative address the order can be sent to
0 replies
28 months ago
WORST CUSTOMER SERVICE
On the 16th of December I made error while making an EFT payment as a results ths money was sent to a wrong account, on the 19 of Dec I call the customer care number I spoke to a consultant by the name of Mbali Toni who is based in Newtown....I explained to her she then send me a recall form which I completed and send back to her which I was later advised that I should have send to a different email...My question is because I sent the form back to her minutes after our telephonic conversation why couldnt she advise on the right email to sent the form to or better yet forward it to the right department?? She said the process will take 3 to 5 working days yet no feedback has been sent to me, No confirmation of receipt of the 1st email when I sent the form to her, I sent a follow up email to find out if theres anyfeed but got no response ...This Morning I called and spoke to someone else who tried to get hold of Mbali to no luck again instead he sent me another form to start the process ALL OVER again...I am currently on holiday I do not have my laptop with me, The form itself requires adobe reader for windows or mac ...This has to be one of the worst customer service experienced
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)