NH
Nils H
Active since Apr 2011
206
Reviews
0
Industries
Reviews
206 reviews1 month ago
Unfair Removal of Showmax Access & Breach of CPA
I am writing this as a deeply dissatisfied paying subscriber regarding the recent shutdown of Showmax access through your platform. The inclusion of a streaming option was a material condition of my agreement and a significant factor in my decision to maintain a paid subscription. By unilaterally removing this service without offering a proportional reduction in fees or a functional alternative, you are in direct violation of the South African Consumer Protection Act (CPA), No. 68 of 2008. Specifically, I am drawing attention to: Section 54 (Consumer’s rights to demand quality service): You have failed to perform the services in a manner that consumers are entitled to expect. Section 41 (False, misleading or deceptive representations): Continuing to charge full price for a diminished bouquet of services is deceptive. Your options: Immediate Compensation: A retrospective and ongoing reduction in my monthly subscription fees to reflect the lost value of the streaming service. Alternative Access: Provision of access to an alternative Canal+ / myCanal streaming application that offers equivalent content value. I expect a formal response regarding how you intend to rectify this loss of service. I will not continue to pay 100% of the fee for 70% of the promised service.
0 replies
2 months ago
Massive Service Gap in Glentana: Why is Sixty60 ignoring this prime area?
I am writing to express my sheer disbelief and frustration regarding the lack of Checkers Sixty60 delivery services in Glentana, specifically the area surrounding Groot-Brakrivier. It is frankly baffling that we are situated directly between two major, high-volume Checkers stores, yet Glentana remains a "dark zone" for your delivery app. This isn't just a remote outpost; Glentana is home to some of the most influential and affluent homeowners in South Africa. We are talking about a demographic that values convenience, relies on tech-integrated services, and has the disposable income to be your most consistent customer base. Prime Location: We are literally minutes away from your established hubs. High Demand: The resident profile in Glentana is exactly who the Sixty60 app was built for. The Inconsistency: You have the infrastructure nearby, but for some reason, the geofence excludes a massive pocket of loyal Checkers shoppers. It is completely unacceptable to see "Coming Soon" or "Not Available" when we are surrounded by your branding. By failing to service Glentana, you aren't just inconveniencing us, you are literally leaving money on the table and pushing us toward competitors who are willing to drive the extra five minutes. Checkers, it’s time to update your maps and recognize the potential of the Groot-Brakrivier/Glentana region. We want the service, we have the demand, and frankly, we expected better from the "top" delivery service in the country.
0 replies
2 months ago
Massive Service Gap in Glentana: Why is Sixty60 ignoring this prime area?
I am writing to express my sheer disbelief and frustration regarding the lack of Checkers Sixty60 delivery services in Glentana, specifically the area surrounding Groot-Brakrivier. It is frankly baffling that we are situated directly between two major, high-volume Checkers stores, yet Glentana remains a "dark zone" for your delivery app. This isn't just a remote outpost; Glentana is home to some of the most influential and affluent homeowners in South Africa. We are talking about a demographic that values convenience, relies on tech-integrated services, and has the disposable income to be your most consistent customer base. The Situation: Prime Location: We are literally minutes away from your established hubs. High Demand: The resident profile in Glentana is exactly who the Sixty60 app was built for. The Inconsistency: You have the infrastructure nearby, but for some reason, the geofence excludes a massive pocket of loyal Checkers shoppers. It is completely unacceptable to see "Coming Soon" or "Not Available" when we are surrounded by your branding. By failing to service Glentana, you aren't just inconveniencing us—you are literally leaving money on the table and pushing us toward competitors who are willing to drive the extra five minutes. Checkers, it’s time to update your maps and recognize the potential of the Groot-Brakrivier/Glentana region. We want the service, we have the demand, and frankly, we expected better from the "top" delivery service in the country. When can we expect Glentana to be live on the app?
0 replies
3 months ago
Real-Time Stock Inaccuracy on Spar2U Spar De Dekke
To the Management of Spar De Dekke, I am writing to formally express my dissatisfaction with the current management of your Spar2U online ordering platform. On several occasions, I have noted a significant discrepancy between the stock levels displayed on the app and the actual inventory available on your shelves. Specifically, I have frequently found myself standing inside the store viewing fully stocked shelves for items that the app incorrectly lists as "out of stock." This lack of synchronisation between your physical inventory and the digital platform undermines the primary purpose of the delivery service. It effectively forces customers to commute to the store in person to make purchases that should have been available for online convenience. A reliable e-commerce service requires diligent, real-time updates to ensure data integrity. The current state of the app is not only unprofessional but suggests a lack of oversight in maintaining your digital storefront, which causes unnecessary inconvenience to your loyal customer base.
0 replies
6 months ago
George Woolworth never deliver on time
We currently utilise the services of the George Garden Route Branch. A substantial majority of the orders we place with this branch, approximately 80%, are consistently delivered late—typically at least an hour overdue, and occasionally two to three hours late. This persistent delay raises a serious concern: What is the practical benefit of offering or selecting specific delivery time slots if our designated area is never prioritised, resulting in habitual tardiness?
0 replies
7 months ago
Compliment: Zay Ferguson
Compliment: Zay Ferguson I am writing to express my sincere appreciation for the exceptional service I received from Zay Ferguson during the booking process for my Formula 1 holiday package to Qatar. As someone who is visually impaired, I sometimes encounter challenges when dealing with travel arrangements. However, Zay demonstrated remarkable professionalism and sensitivity throughout our interaction. When faced with what could have been a very difficult situation, she handled everything with the utmost care and expertise. What impressed me most about Zay's service: Exceptional listening skills - She took the time to truly understand my needs and concerns Clear communication - Every explanation was delivered in a concise, easy-to-understand manner Efficient resolution - She resolved my booking issues with minimal time and effort required Professional sensitivity - She showed genuine understanding of my accessibility needs without making me feel like a burden Problem-solving excellence - Her approach was both practical and thoughtful Zay's dedication to customer service truly stands out. She transformed what could have been a stressful experience into a smooth, positive interaction. Her professional manner, combined with her genuine care for customer needs, reflects the highest standards of service excellence. I wanted to ensure that Zay's outstanding performance is recognised by management. Employees like her are invaluable assets who enhance your company's reputation and ensure customer loyalty. Thank you for having such dedicated staff members on your team.
53 replies
16 months ago
Mariska Eysterhuizen is an Absa Ambassador
Mariska Eysterhuizen from Absa Modimolle really went out of her way on several occasions to help my 92 year old grandmother. She is so patient and thorough. She is a true Absa brand ambassador.
56 replies
17 months ago
DSTV STREAM app is the worst in the world
If you have a smart TV, avoid paying for DSTV. Their DSTV STREAM app is the worst I've ever encountered. I have travelled the world and experienced many subpar streaming services in various countries, but DSTV STREAM stands out as the absolute worst. No wonder the CEO resigns, it is an endemic problem in DSTV. Dont want to engage you and don't send me private messages.
112 replies
17 months ago
DSTV STREAM app leads to ICASA complaint
7 complaints about your DSTV STREAM app - now I will lodge a complaint with ICASA.
112 replies
17 months ago
British Airways Denies Cancer Patient Access to Paid-for Business Class Seat
My wife has fought stage 3 cancer and needed to travel to London. Now, after spending R70,000 on flights, she has been placed in Economy. This is unacceptable, and she is in tears over the situation. My wife was just downgraded from her British Airways Business Class seat to Premium Economy because her Business Class seat was double-booked. She booked her tickets months ago. The crew could not assist her at all. My wife has endured a lot this year, and this experience with British Airways is simply unacceptable.
0 replies
Review Distribution
5 Star
52 (25.24271844660194%)
4 Star
1 (0.4854368932038835%)
3 Star
0 (0%)
2 Star
32 (15.533980582524272%)
1 Star
121 (58.737864077669904%)