AM
Amanda M
Active since Feb 2024
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
****mers
A bunch of ****mers!!! DO NOT PAY THEM, they will give you false hope.
0 replies
13 months ago
Worst customer service
I placed an order over the phone for the second time and specifically requested that it be packed in a certain way, as it was being sent to JHB via courier. They ignored this request, but that’s not even the main issue. The real problem is that when my order arrived, it was incomplete. I called the store, and Shaun answered. Instead of taking responsibility, he tried to shift the blame onto the courier, even though their only job was to deliver which they did and theirs was to ensure that I get what I paid for. I (nor the driver) was never given a receipt—neither this time nor the last time I ordered and I’m being asked for a receipt I don’t know of. Now, instead of correcting their mistake, they are telling me to send another courier at my own expense to get the missing items. This is completely unacceptable. A business should ensure that customers receive what they paid for, not push the cost of their errors onto them. Disappointed and won’t be ordering again.
0 replies
17 months ago
Con artists
Sachin is a dishonest individual who ****s people. To this day, he still owes me a refund of R16,000. From the very beginning, he has made endless excuses, even involving others to speak on his behalf. He also sent me a **** proof of payment, further proving his *****ulent behavior. He’s a con artist of note !
0 replies
17 months ago
Excellent service Mazen
Here’s a polished and more detailed review that captures your positive feedback: I would like to commend Mazen, a cabin senior on Qatar Airways, for his exceptional professionalism and warmth. His approach to service is truly outstanding, and his friendly demeanor made a memorable impression on everyone aboard. Traveling with a toddler can be challenging, but Mazen went above and beyond to ensure that we were comfortable and well taken care of throughout the flight. In past experiences with Qatar Airways, I’ve occasionally found that the call light goes unnoticed for extended periods in economy class, which can be disappointing. This flight, however, was a refreshing change—Mazen and his team promptly attended to our needs, regardless of the class we were flying. I truly appreciate his dedication to creating a positive experience for all passengers, as every customer deserves attentive service. Thank you, Mazen, for making this journey remarkable. Your efforts did not go unnoticed!
0 replies
19 months ago
Highly would not recommend
In my experience, this is by far the worst agency I have ever dealt with. As the saying goes, agents will inconvenience you and try to ****** money, and Travelstart is no exception. I booked a flight from SA to JFK for myself and my daughter, arriving early for our 1:35 pm flight. I needed a simple name change on my daughter’s booking, which the airline confirmed would take no more than 15 minutes. Yet, Travelstart told me it would take 24-48 hours just to swap the first and second names to match her passport. I spent over an hour on the phone going back and forth with their agents, who were dismissive and unhelpful. Thankfully, the airline staff stepped in and assisted with rebooking my daughter. To make matters worse, the price difference between booking with Travelstart and going directly through the airline is practically is not too much but saves you the inconvenience. So, for all the hassle, stress I endured, I could have just booked directly with the airline, avoided all this mess, and saved myself hours of frustration. I will be sharing every detail, with all the receipts, on my social media once I return, because people need to know how unprofessional and *********** Travelstart really is. If you value your time, your sanity, and a smooth travel experience, avoid this agency at all costs. Booking directly with the airline will save you from this kind of disaster!
0 replies
26 months ago
Worst experience!!!
They sold me a demo car (used obviously) but the car turns out to be an accident we car, firs red flag was them falsely advertising the car saying it has a rear sensor (reason I bought the car) which it didint, they installed a sensor after I complained. Ever since I’ve purchased this car it makes a sound as if it’s about to breakdown in the middle of the road, I took it in for service which is where they picked up that the car has been accident and parts have been replaced (with **** parts). After picking it up from service we headed to platinum wheels immediately to let them know, one of the director's was absolutely rude even towards my husband, he was being sooo defensive! But what vexed me the most was how he was addressing us!! I have all the videos which I will be posting as well as the pictures. I’m honestly gutted !!! Nobody would purchase an accident’s polo for 300k !!! And I’m being addressed as if I’m being done a favour!! I would give them no star if there was an option available
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)