PD
Pierre T
Active since Mar 2024
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Complaints against siyathembana trading 106 and Louis G alert
May I ask Hellopeter a very simple question? If somebody complains about a company or organisation, when they had a bad experience, eg, lies and *****, and I had the same complaint as that person, and I found a way, or info about the *****ed company I would like to share, with othercomplainants iro same company, why can I not reply or why is it do difficult for hellopeter,to give me opportunity to reply to their post? What is the purpose of lodging/sharing our similar complaints?? On your platform? And we cant assist or share info with each other? I think Hellopeter will make a vast difference if we can share experiences and more info on the *****ed company! Just asking……
53 replies
3 months ago
Good service.
Just congratulate and give compliments, to CATHLEEN, Ferdi and Lawrens! Their quality of service is excellent!! Thank you all for good service!
56 replies
3 months ago
Excellent service
Just acknowledging and thanking The Ecomed staaf in Rustenburg-Sr Analise and Sonja, for their super service, on a holday!!! They are always so professional and ready to help. Thank you PJ du Toit
56 replies
9 months ago
Sanlam is run by *****sters
Sanlam commits ***** and made a blind person sign an NDA, after de*****ed by an agent. They wiped the policy nr and person never got policy money!!!!
265 replies
9 months ago
Capitec cares!
For attention Monique at customercomplaints, and snr officials. Hi Monique, the main reason that all our members living with a disability, are referred to Capitec, for Sassa pmts, is because when you enter any of your branches, you will allways find that security guard or person at reception, will help you to the sitting area. Make sure you are comfortable, and then call on a personal banker to assist us! We receive great friendly service and promptly, They are allways very friendly and assist when we struggle with the thumbprint! I understand extra security features, but unfortunately for us and elderly who shake too much, it is near impossible to do selfie, even with assistance from family member. Now, Monique, you, Mr Abdul and myself, already discussed these matters, and thanks to Capitec and staff, management, allways listen tto your clients, we came to a solution. I am still speechless that you called me on a cold wet Saturday afternoon while the Boks played in Cape Town!!!🏆🏆🏆🏆🏆 It was such a surprise that you are so dedicated to your company and work, it just made me realise again… CAPITEC IS THE BEST!!! Now all that is left, is for us to work as a team to find another way re security check to implement, with the volume of disabled persons. That we can allways do over time. As founder and CEO of BLIND CANE MOVEMENT, and every single one of our members, and staff, we would like to thank ALL OF YOU AT CAPITEC, for meeting us halfway. As a person living with a disability, our mobile phones are our lifeline's because it had our Binle, podcasts etc all on it. The members whose phones were ******, we are working on a plan to get sponsors to replace them. Remember, we do not get funding from NGO and we refuse help from the ******* govt. so wr are priviledged that myself and my wife, are funding this movement by ourselves and that is because mothing is impossible through faith and action, and Grace from God! Kind regards and respect
56 replies
10 months ago
Excellent service from Complaints team leader
After many hiccups re the selfie feature on the bank app, I was so surprised to receive a call from Teamleader, Monique, complaintsdept, on past Saturday afternoon at 17.35pm!!!! We suggested ideas to make this security easier for blind and disabled persons. We are now in the process to obtain the members disability documents, to enable Capitec to assist all. Thank you do much!!! Monique, we truly appreciate your commitment to service excellence!! PJ du Toit Blind Cane Movement
53 replies
11 months ago
Unaccepted service.. haha
Herewith a complaint on your Safari branch Rustenburg. In the 58 yrs especially the last 10 years, being blind, I have never in my life, seen or experience such pathetic service loyalty from any take away outlet!!!!! Like I experienced late this afternoon at your above franchise/branch, with such *********** staff. And let me rather not say a word, about a useless idiot staff member, that calls himself the owner of the 2 FAT CAKE CITY FRANCHISES, in Rustenburg!!!!! Both myself and my wife being blind, we normally get 2 or 3 times a week, take aways. And at both branches , East End and at Safari gardens Rustenburg, both ladies answering the phone, knows both of us, because we are regular customers!!! Mostly, Dagwoods, Long Russian and Chios and hawain burger! Because of our blindness, we cannot drive, and normally ask a tennant who rents with us or my brother, to fetch. Tonight around 16h45 pm, my brither and my wife, stopped at Safari Gardens branch, to order 2FOOTLONG RUSSIAN AND CHIPS, my wife had no appetite and got herself chinese next door. We g”hada hectic daywith lots of errands, so we were all hungry and tired, and just wanted to enjoy our supper! All 3 of us sat in the lounge, and after saying grace, my brother opened his, then he blew a gasket🤬🤬🤬🤬The same with mine- SMALL RUSSIANS YET WE PAID FOR 2 FOOTLONGS AFTER SHE TOLD US THE PRICES WENT UP!!!!!!!!! After we all cooled down, my wife said”this is bs!!!😡😡😡She called the branc immediatly.. First she spoke to a young man but he could not understand, then he called the lady who served us!! My wife explained our unhappiness about the russians! She told the lady why we had to pay for footlong russians but got two small russians. She then asked my wife what the slip shows…but she took the slip when my brother took the order!!!!! Now please tell me how many brain cell are needed, to realise that when they call your number, they take your slip for their records!!! So my wife told her that she took the slio and demanded they send out the correct order to us. No they cant, they dot have a driver.. My wife then demanded to speak to the owner, oh no, the lady said the owner is not there…so my wife said make a plan…. And asked her to give my wifes nr and name to the owner to call my wife back! It is now 5hrs later , and STILL NO RESPONSE!!!!! I am taking a picture of the SMALL RUSSIANS WHICH WERE TO BE FOOTLONGS, Now let me crystal clear, Mr Fat cake city owner, all you had to do , lift yourself and call me or my wife and just apollogised.. and explained its peaktime although my wife said the shop was quiet!! All you had to do call us back, apologised and say” I tell you, how about next time you go to the shop, I will throw in 2 extra footlong russians for the inconvenience!!!” And just in case you think we are lying, my wife will put my phone next to it and take picture, so you have to believe us!!!!!! To proof o you, we might be blind but we can promise you we can also open our own hranch!!!! So mr Fat cake city owner in Rustenburg, remember times are hard and it is getting worse.. and a few weeks ago a brand new mall opened two blocks from our home, and another onebopening end May 2025. So we will never support you again!!!! I hope the local residents see it, also all people who read these complaints, there will be enough our fast good/fat cake shops, we can support!!!!! And our favorite BURGER BARN WHICH IS EXCELLENT will reopen soon! Remember mr owner, remember when things go bad, how yoo ignored your best customers! Finally, I will make sure that one of my connections to visit your both branches regularly! Good bye and darn good riddane FAT CAKE CITY SAFARI GARDENS PJ DU TOIT CEO THE BLIND CANE MOVEMENt 076 w234 6563
0 replies
12 months ago
Excellent service
To Capitec Bank and the following persons there: BIG SHOUT OUT TO THANK YOU FOR YOUR PROMPT EXCELLENT SERVICE HANDLING MY COMPLAINT!!! They are: Keenan Stewart who first attended to my complaint Then follow up from Mason Rhode CMO. We are proud of your service excellence PJ du Toit
116 replies
17 months ago
Bad service
Can anybody in the Rustenburg area, who also have disputes re Municipal accounts, as the perso who wrote a complaint, please contact me direct ? In my case with Munsolve, First acc was R20 000, then R18000, which we paid!! The joke is: my watermeter is locked and I use borehole for now 13 mths. Munsolve, came to our house and took pictures of meter, and gave us a bakki full of promises, that they will fight on our behalf. They would lodge an query and dispute! After signing up and paying them., nothing chamged!! We still receive ridiculous accounts I spoke to the owner numerous times, and mentiond to him that his 2 personnel members, who were here, do no reply when we call ! I brought this to the manager/owner. Muyo, 4 times!!! He promised to get back to us BUT NEVER DO!!! I made an appointment with my lawyers next week. It gives me time to put this on all social media in our area! And a full page complaint in our local Herald for the next 2 weeks! The more plaintiffs we are, the stronger our case will be, to get results and our money back. My name is Pierre.. cell.0762346563 Please contact me. I am sick and tired of all the promises! So I am not, going to sit back and let Munsolve get away with this
0 replies
18 months ago
Amahle at call centre. Brilliant service
We are from Rustenburg. Wro our problem with our router spinning 80% of the time! We exhausted all our problem even with our bad service review on hello peter, and emails to mweb and evotel. I was on my way to my bank to dispute and cancel my debit order to mweb. Signal strength is supposed to be 150 up and 150 down, but most times it is 50 or less in and the same up!! I was steaming and very rude with Amahle at call centre, and apologise to her, yet she remained very patient and understanding, she blew me out of the water. With her calmness and proffessional approach. She is a very goid example of how to assist clients, and was honest . I studied call centre after becoming blind, 10 yrs ago, and I am aware that a call centre is any companys first contact, and should be good. I hope the supervisor of Amahle, go up to her and congratulate her with her excellent service. P du Toit CEO BLIND CANE MOVEMENT
0 replies
Review Distribution
5 Star
13 (54.166666666666664%)
4 Star
3 (12.5%)
3 Star
0 (0%)
2 Star
2 (8.333333333333334%)
1 Star
6 (25%)