Active since Mar 2024
What an horrible experience with purchasing online, I will defs not recommend anyone to purchase online as they tell you issues will be resolved within 5 working days and then if you do not call you would not even know that they are refunding you,
Placed and order on the 29th October, have still not received an order confirmation, I have called customer care and those people are so useless, I want my money back, I will never support new balance again
Bad customer service from Telkom kenilworth in regards to phoning to getting an update on a fibre application which advance payment was done on the 25th September, I have been sending email and also calling, Today 02/10/2025 i called the Kenilworth branch, the lady who answered the phone put the phone off in my face , no attempts in trying to help I am so upset with this customer service,if this is your way of how you deal with customers you should be ashamed.
Worst experience with budget insurance. Took out a policy last night at 9pm thinking they would only charge a pro rata for the month of March only to see they want to deduct a whole 1500. What makes it worst I canceled this policy with these ****mers and they still wanna deduct money for cover from last night 9pm until 8am this morning how crazy is that for a car that was standing still unbelievable I will tell all my family members to cancel there policies
Bought a t-shirt online. Had it on for half a day only to see the stitching is lose, contacted lacoste sa online have sent them countless emails they only responded once to say I'll get feedback on the 14th February up until now I have not received any feedback I've been emailing them since Monday. Never again worst customer service ever
Taking off from work to sit in an line for 2 and a half hours at vangate mall branches to get assisted and then they did not even give a card for the account that was being opened. No account showing in my banking app worst service eve, I did need this account for wendesday but I can't take off again from work. I will never return to this branch or standard bank again Standard bank I'll definitely be banking elsewhere
I went into telkom Jan or Feb 2024 I asked why am I getting lawyers calls if telkom pulls off every month they claimed and said that the laptop is in arrears I then called and made payment arrangements as I was unaware as telkom debts every month off my salary. I now went into telkom to check if my cellphone contract is done and I'm told that I'm in arrears still the staff in vangate mall, canal walk , Kenilworth are all useless I've been to all malls asking if the laptop contract was canceled and all confirmed yes and today of all days I'm told it's not canceled. I'm extremely disappointed in TELKOM I won't be using telkom anymore this is just extremely unacceptable that you have staff that doesn't know what they doing and also that you just want money from a person it's not the first time this is happening with telkom and the issues at all above branches never gets solved
I have two contract with cellc . I've been struggling to cancel the contracts . They canceled the one and they are stating that the one is in areas I've sent all my proof of payments & I refuse to pay the extra that's outstanding. I've been put thru to different departments everyday . They also stated that I don't need to cancel the contract I can just hand it over to someone else which company says that I mean that's a risk & also *******. I'm extremely disappointed and angry in the service received by cellc . Please be aware when taking out contracts by them
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