MS
Monique S
Active since Mar 2024
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
No response
Getting a response from them is harder than pulling teeth. Struggling to get any response.
0 replies
3 months ago
No reply
Sent numerous emails with no response received. Horrible customer service.
56 replies
3 months ago
Horrible service
Horrible customer service. Sent numerous emails with no reply received.
56 replies
4 months ago
Horrible service
If I could give 0 stars I would. I need a paid-up letter, but I am not getting any assistance on any platform. Very bad customer service.
56 replies
10 months ago
No communication
After paying all my accounts, I am struggling to get any communication from them. I need to get a clearance certificate, but they are not responding to my emails.
0 replies
14 months ago
Settlement Discount refusal
My husband has been paying his debt review monthly premium every single month, never skipping one. Now we are in the position so settle the loan, but ABSA is refusing to offer us a settlement discount. Is this how they treat all their loyal clients?
53 replies
26 months ago
Communication
Good company, good communication, good follow up on queries.
0 replies
26 months ago
Extremely Dissatisfied - 1 Star Rating
I wish I could give this company -1 stars. Unfortunately, my experience has been nothing short of a nightmare. The customer service provided is shockingly bad, and I am compelled to share my frustration in this review. I've reached out to the company multiple times with queries and concerns, and not once have I received a response. It's as if my messages vanished into thin air. The complete lack of communication is beyond disappointing, and it leaves customers like me feeling utterly neglected. It's baffling how a company can operate in today's digital age without providing any feedback or support to its users. I am deeply disappointed with the level of service I have received, or rather, the lack thereof. The absence of a basic customer support system is not only unprofessional but also reflects a blatant disregard for customer satisfaction. I strongly advise anyone considering this company to think twice before engaging with them. Save yourself the frustration and stress of dealing with a company that clearly does not value its customers. I regret my decision to use this platform and sincerely hope others can be spared from the same ordeal. In summary, one star is generous for the complete lack of service and communication. It's disheartening to see a company operate in such a manner, and I strongly recommend exploring other options for your needs.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
7 (87.5%)