SB
Stefan B
Active since Sep 2010
18
Reviews
0
Industries
Reviews
18 reviews9 months ago
Cannot get a hold of anyone to give me any help whatsoever.
I settled my vodacom account I was listed for last year and still vodacom has not updated my itc. I spent so much time with the customer care agents trying to resolve this while I have a paid up letter, yet need it from Vodacom, not their lawyers. Vodacom is not comming to the party and their call centre is taking me in circles. Can not get to speak to anyone to give me the letter or any answers whatsoever.
56 replies
16 months ago
Total of 2 weeks that Takealot has my money, without producing the correct product, or refunding my money
Placed an order for a Samsung 27" Full HD 100Hz 5ms Flat Monitor on Takealot on the 19th of Dec 2024 a gift for my son with Takealot's Guaranteed Express via Takealot more I will get it 20th Dec 2024. On the 20th of Dec 2024 they deliver the wrong screen, my wife who received it, did not know the difference between a 27" and 24" thus accepted it. Once I received it and saw it was wrong, I logged a return. They picked up the incorrect screen the next day. Safe to say my son was disappointed with no gift for Xmas but Takealot eventually confirm on the 24th that they will send the replacement on the 28th of Dec. On the 28th of Dec again the wrong screen came, and suddenly they changed my order to a 24" after confirming the 27" on the 24th of Dec. Now this is not what I ordered or paid for, I have all the emailed order confirmations, even the replacement confirmation of the 24th of Dec stating Samsung 27" Full HD 100Hz 5ms Flat Monitor. This is *********, they made a mistake on their description, and instead of owning up, they still try to give me the wrong product. Now, I am sitting with a kid who is extremely sad because on the 28th of Dec his Xmas gift has still not arrived. I call the call centre and all they say is sorry sir, we will refund your money in 3 - 5 days and do whatever you want this is the process. Now hopefully my son will have his Xmas gift bought from a reputable store once the refund is processed in another week. Total of 2 weeks that Takealot has my money, without producing the correct product, or refunding my money. Takealot no more should be the slogan.
0 replies
17 months ago
If I could give less than 1 star, I would.
Joined VOX with an existing line and equipment already set up. VOX did not have to lift a finger. 6 Months down the line I bought a home and need to move. Now I am charge >R800 for a cancellation fee although I just want to move my line. For what? Their internet service is anyways slow, and drops constantly, thus I decided to rather to go to another more ethical ISP in the new home. Lesson learned. VOX is the worst! Be careful when choosing your ISP.
280 replies
23 months ago
Stay clear guys! : "We cannot give you service or connection, but we will debit your account two more months"
My fibre cable was damaged due to a sloppy installation, a week in I had to call Frogfoot whom informed me that MWEB has not even logged the issue with them. Frogfoot sent out a guy who looked and never returned, 3 weeks after initial report I decided to services with MWEB as I need to have the data running, and already spend thousands on LTE. Now MWEB wants me to pay for the line until 30 June, while they cannot provide service on the line. Stay clear guys, this business has no shame. Obviously, I will be referring the matter to the ombudsman.
0 replies
24 months ago
Bad service, not following through on claims
I had some damage to my vehicle recently. Now I cannot be off from work without a financial impact on me, yet discovery refuses to send an assessor to assess my vehicle at my place of work, yet needs me to take the vehicle in. Thus, I now must pay to get the damage repaired myself on a weekend, so why am I paying them for insurance? Previously I had an amplifier which was damaged by a power surge, they sent out guys to repair, yet did not have a fuse to replace. They never returned so I bought a fuse and replaced it myself. The amplifier is still not working as expected, but I now realize this is the service one could expect from Discovery, premium price, with mediocre service. I also noted a lot of claims listed on my policy which were never claimed for. Really disappointed.
106 replies
30 months ago
Where is my money? Why do you keep over paying accounts paid up? Why do you never know what is the balances of any of my accounts? What do I get for the absurd fees you charge if I have to change down my account ALL THE TIME???
For months I have been monitoring the funds deducted and allocation. Once an account is nearly paid up, the balance magically just pops back up, and Debt Rescue just keeps paying, sometimes 3 to 4 times the original debt amount in total from inception. Then some accounts were overpaid for months at a time, and once the creditor contacts me eventually to issue refund, 84.4% of the refund, my money, magically disappears. Accounts paid up, yet they decide after a few months to just start paying them again. Using Debt Rescue is like chucking your money into an endless pit. If you do not intervene when you notice something is wrong, they will give your money to whomever claims it, whether they are due or not. As long as they can still charge you their absurd fees month after month. Contacting them is fruitless as well. I will now approach the NCR and a law experts specializing in this area of the law to get this maul practice exposed.
131 replies
51 months ago
Disappointing service from Abram Molakeng
Never in my life have I been treated so unprofessionally. Abram Molakeng showed us a home on Saturday, and we asked to give him an answer on Sunday. On Sunday my wife let him know we want the house. Monday as I did not receive any feedback, I called him, asking when we could do the contact and payment, and when the reparations would start. Next, he started screaming at me over the phone, telling me he has lots of people lined up for this house and that it is minor issues that needed to be done. Ceilings needed to be replaced, walls painted, roof leaks need fixing, broken windows, plaster missing on some door frames, some doors cannot open and the list goes on, does not seem minor to me. I tried calming the conversation several times and attempted to set a date to sign the contact, yet he kept ranting and raving. Eventionally he escalated the conversation to such a degree where I was no longer interested in doing bussiness with him. I will be lodging a complaint at the EAAB as this is very unprofessional behaviour.
0 replies
54 months ago
Extremely bad service!!!
My dad passed away 4 months ago. Till date we have not heard anything from Absa regarding the process or the executor appointed. Several e-mails was sent, and so many calls was made, yet till date no contact from Absa. My mother needs to renew vehicle license, yet needs an letter from the executor. Extremely bad service. In process of reporting to the Ombudsman.
53 replies
57 months ago
MWEB, unreliable slow internet
Good day, stay clear off MWEB if you want reliable fast internet. It off most of the time and when it is on, a 200mb/s up and down line is too slow to use. Report it over and over again with zero action from MWEB, always blaming their lack of efficiency on the client's hardware. Moving to Afrihost.
0 replies
58 months ago
Stay away from Discovery! Empty promises, bad service!
This is my second complaint about exactly the same issue. Discovery is not able to to sort out the tracking devices in both our vehicle in three months now, or simply does not care, as the debit order is still running . Empty promises is all I receive via my complaints on hello peter yet not even a phone call to try and assist. Regret leaving outsurance as I never had anything but the best service from them. Looks like discovery qouted me cheaper because the knew they would never have to spend a cent on me not even for a call. I don't even want to image the level of service I'll receive should there be a claim. My advice to all, stay away from discovery, never had service as bad, not even from the municipality.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (16.666666666666668%)
1 Star
15 (83.33333333333333%)