MB
Mrs B
Active since Mar 2024
24
Reviews
0
Industries
Reviews
24 reviews4 weeks ago
Service is lacking so bad
More than a month to do an application, discrepancies form their end and not even the complaints dept can get back to you after they advised they will provide me with feedback the same day, but if they want something from you, you need to jump!
1 reply
1 month ago
Almost a month
Almost a month doing an application, can you imagine, and then you are informed you have "conditions" which you are not even aware of....
2 replies
1 month ago
Do yourself a favor and stay away!
Do yourself a favor and stay away! All they can do is rob you from your hard earn money you try and save for your retirement. Lost all my trust in this place, worst mistake I ever made was joining OM
1 reply
2 months ago
Bad service and no communication
Bad service, no communication, long waits to get a reaction on email, no callas after requesting several callbacks. All they can do is take your money.
1 reply
2 months ago
secure chat
The secure chat NEVER works or reflects on the banking app, and long waits on call
1 reply
4 months ago
Worst service and charges incorrect fees
Worst service and charges incorrect fees. I have been waiting for someone from complaints, manager or team leader to reach out to me for weeks now, no calls just emails stating I've been charged for services that was not used, on an account i requested to be closed on a zero balance and they failed to do that.
1 reply
4 months ago
Order placed with in stock items, for an expected date, now suddenly there is no stock and my order get split etc
Order placed with in stock items, for an expected date, now suddenly there is no stock and my order get split etc. what am i to do arriving at a birthday without the gift? And delivery is just as bad, either too many boxes or items not even boxed, for everyone too see what you ordered, no privacy. But the advertising in stock and then delaying the order is very bad. So frustrating.
1 reply
4 months ago
FNB IS GETTING BAD
Several call backs requests - NOT HONORED Zero's out my account - requested closure - account not closed, charged incorrect fees, more than the monthly fee is, requested someone to call me to get it sorted NO ONE BOTHERS TO CALL ME, the Secure chat consultants are *********** and the customer service is getting terrible!!!
1 reply
5 months ago
**** AND CHEAP EARINGS, BUT EXPENSIVE PRICES
If you have little girls, STAY AWAY, even if you love your own ears. These earrings are made from ****, cheap materials but sold at expensive prices. Every pair we bought for my daughter caused an infection. The so-called “silver” coating wore off quickly. The infection took so long to heal that her ear holes actually closed. Now she has to go through the pain of getting her ears re-pierced just to wear earrings she was excited about. Completely unacceptable. I might as well have ordered from Temu—probably better quality.
0 replies
6 months ago
STILL NO ASSISTANCE - EVEN FROM HEAD OFFICE
My review was answered and then nothing, and still they are trying to collect prior to my debit order date, 4 years still not resolved.
2 replies
Review Distribution
5 Star
2 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
22 (91.66666666666667%)