K
Kevin
Active since Mar 2024
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
FNB Pension backed home loan
On the 10th February 2026, I app**** for a FNB pension backed home loan and for my pension fund to stand surety as I want to buy the house of my parents. I called FNB on Saturday 14th February and an agent told me at the time the pension backed loan was pre-approved and is with credit. Monday 16th February I call again to find out on the progress only to be told that credit declined the pension backed loan due to risk and after further digging they declined it because of 3 accounts I had, wesbank personal loan and a FNB overdraft that was written off / prescribed and the FNB credit card was paid off by me. Bear in mind I was banking with FNB in 2013 when this all happened. After back and forth an agent told me to provide paid up letters for the 3 accounts. After numerous calls I eventually provided the prescribed letters and paid up letter. After submitting those letters the agent asked me for a clearance letter as I was in debt review for about 2 months in 2024 and I paid up all my accounts and as per the agents request, I sent through the clearance letter stating all my accounts are paid up etc. After calling for feedback on my application every day or every 2nd day, today I heard that my application was still declined due to the following: Because of the written off debt and the bank that incurred losses So all I want to know is - my chances for applying for anything at FNB will be declined? Am I now being “judged” and kept liable to still pay for debt that was prescribed and as a result anything I apply for at FNB will be declined? How’s that fair?
53 replies
2 months ago
Being sent from pillar to post
Being sent from pillar to post when I need information on my Westbank loan. They agents say it’s with legal and the agents are just wasting my damn time. They need to be trained property. I need help urgently
53 replies
2 months ago
FNB - CBS
I have been sent from pillar to post to find out information on a CBS legal dda account which I’m not even sure of. When I finally got hold of someone the told me they can’t verify me manually as I no longer bank with FNB. Utter nonsense. I am looking for help urgently with regards to this account
53 replies
16 months ago
Clearance certificate - easy peezy!
I opted for debt review in March 2024. December 2024 I am debt free. I was assisted by Trisha Govender and her service in getting my accounts updated and clearance certificate was absolutely phenomenal. It was quick turnarounds and it was all over email. Not once did I have to call. I have never ever experienced service like this before anywhere else. Trisha keep up the excellent customer service and thank you again for everything! It is people like you that we need more of!!!! Keep well and God Bless
56 replies
22 months ago
Telkom Fails to Debit I suffer the consequences!
Telkom is F****ng me up! Bearing in mind this was not my fault! In April 2024 I changed my bank details and I went to a Telkom store to inform them thereof and i was advised it’s too late to make the change . I understood and proceeded to make a manual payment at Pick n Pay with my statement. In May 2024 it was confirmed by Telkom Kenilworth branch that my debit order should go off on the last working day. To my surprise no debit order went off however there was funds in my account. June 2024 I get a statement saying I owe over R2000. A lady proceeded to assist me by calling the call centre only for them to advise me that my account was handed over to collections because Telkom tried debiting my account on the 1st. I went onto my banking app to see and no trace of Telkom was found on the app and I advised the call centre lady. Her *** excuse was now to say that I need to contact my bank and find out why the debit order didn’t go through! So now later on in June I note that collections tried to debit my account and was successful in debiting a R1006 and I went ahead and paid the other balance manually. I am now trying since the 24th June to get my line reinstated and this call centre agents is not helpful at all! It is the 9th July I called twice this morning. The one call centre lady advised me to hold while she speaks to collections and after 30 minutes of waiting for her, I was put through to the repeating service. I called immediately after that again and now the 2nd lady is giving me a mouthful that they cannot call the collections dept and I as the client should wait for the funds to reflect. What *** is that? That funds should’ve reflected long time ago! Telkom pull up your socks and train your call centre agents to handle us clients with respect and efficiency coz they pure ***! I can’t wait for my contract to end so that i can take my business somewhere else. They have no empathy after I advised them I use my cellphone for business! Hate this ***!
0 replies
25 months ago
Was quick and easy a...
Was quick and easy and straight to the point
56 replies
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1 Star
4 (66.66666666666667%)