Active since Apr 2024
They just turned our wifi off saying we didn't pay We send them the proof of payments and now we must wait for accounts or whatever but this is pathetic service. We logged a ticked 2 weeks ago regarding our wifi that is giving issues and until now it isn't resolved so this tells me this is also going to take a long time After reading the reviews this is pathetic and you guys seriously need to work on your customer service We want our problems solved,we are paying so deliver the serviceee!!!
Veryyy bad serviceee We moved to a new home,and did our cancelations and everything before while living at our old home so that the wifi will be ready when we get to the new home We paid and did everything and now there is storys and they are taking there time,no response on whatsapp or nothing I would not recommend them
We have been struggling to receive statements because I want to settle my account but no feedback,have read some other reviews and people have been struggling with the same issue!!!nothing is being done about this and this service will not make me continue with teljoy after my contract is done