AG
Annemarie L
Active since Apr 2024
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Game and TCL try to get away with a problem on a TV.
Game sell products, that when there is a problem they back off. I bought a TCL 75" TV. Somehow a bug got into the tv. Also there is spots at the bottom of the TV. Now they reckon that is not a warrantee claim. They say We understand this may be disappointing and we truly appreciate your understanding. REALLY GAME AND TCL. SO I MUST BE HAPPY GUESS WHAT I AM NOT HAPPY. I owned many different brands before, and NEVER EVER heard or see a bug in a Tv.
3 replies
5 months ago
GAME AND TCL NO REPLY ON MY FAULTY TV
Game - Richards Bay. STILL NO FEED BACK FROM YOU OR [ TCL ] REGARDING MY FAULTY TV. ARE YOU BOTH PLAYING THE WAITING GAME TO WAIT FOR THE GUARANTEE/WARRANTEE TO EXPIRE
1 reply
5 months ago
Game and TCL - BAD Bad Bad, do not buy from Game and do not buy a TCL TV.
BAD BAD BAD VERY BAD. DO NOT BUY A TCL TV from GAME Problem no 1. - 16 November 2025 So far had an insident that a bug crawled in between the screens layers and TCL customer support said they cannot assist. My question is how do they seal the screen to prevent bugs and dust going in between the layers. During November 2025 I noticed a bug on the tv. When I want to remove the bug I noticed that the bug is actually inside the screen. I informed Game and they notified TCL. Unfortunately TCL did not assist, and they said it is not part of the warrantee/guarantee. According to a representative from Game a technician was suppose to come out and investigate. Problem no 2. On 1 January 2026 I noticed at the bottom of the screen dark spots. I went to Game today 2 January 2026 to report the problem. The Manager said he will inform TCL. I had to replaced another TV. Due to TCL not willing to assist I had bought another Google TV. Are TCL playing the waiting game by NOT responding to force the guarantee/warranty to expire? THIS TV NEED TO BE REPLACED. The manager at Game is aware of both problems, but they dont help. The day the lady sold the TV, (Game Richards Bay) were helpfull. But there is stopped. No after service.
3 replies
5 months ago
DONT BUY TCL TV.
BAD BAD BAD VERY BAD. DO NOT BUY A TCL TV. Problem no 1. - 16 November 2025 So far had an insident that a bug crawled in between the screens layers and TCL customer support said they cannot assist. My question is how do they seal the screen to prevent bugs and dust going in between the layers. During November 2025 I noticed a bug on the tv. When I want to remove the bug I noticed that the bug is actually inside the screen. I informed Game and they notified TCL. Unfortunately TCL did not assist, and they said it is not part of the warrantee/guarantee. According to a representative from Game a technician was suppose to come out and investigate. Problem no 2. On 1 January 2026 I noticed at the bottom of the screen dark spots. I went to Game today 2 January 2026 to report the problem. The Manager said he will inform TCL. I had to replaced another TV. Due to TCL not willing to assist I had bought another Google TV. Are TCL playing the waiting game by NOT responding to force the guarantee/warranty to expire? THIS TV NEED TO BE REPLACED.
0 replies
9 months ago
Vox business is Useless. Business can take lessons from Vox Home
Vox business is useless. This is a ongoing problem. Seems to me that Vox is not interested in solving problems. Excuses, excuses, excuses and finger pointing is all they are good at. Can the top Management contact me.
2 replies
11 months ago
Gavin Periah ( 9999497 ) Well done
Gavin Periah went all the way with my new fibre line. (9999497) From placing the order, collect the router from the courier and the installation on a Saturday afternoon. Also to follow up to make sure that the technical team sort out my CCTV cameras. Well done Gavin.
2 replies
12 months ago
Bad Bad Bad service
Hereby I just want to confirm the cancellation of the fibre to Quibeba 14, Richards Bay. Previously when I want to cancel and a report on Hello Peter, I was asked to give Vodacom a change to solve the problem. But on Monday 2 June 2025 the internet was down till today. A call was logged on Tuesday morning 3 June 2025. (SR250603-732583) Day after day I followed up, with no help. Then we complained on Hello Peter and suddenly I received a phone call. A technician would been at the house on 13 June 2025 at 16h00. This person was from Vodacom Hello Peter. But guess what no one pitched. When I phoned on Friday night I have been told that the technicians were so busy that they could not make it. On Saturday 14 June 2025 the person from Hello Peter phoned me to find out if the technician were at the house. To his surprise I told him that no one came on Friday and the person who I spoke to on Friday night said they were very busy. I told him it is ok, I am going to cancel the fibre line. Due to a long weekend I only could cancel the line today. I spoke to Saschin and received above Reference no. I also told him, that this I a cancellation with immediate effect. He asked can I give vodacom another change and I said NO! I already spoke to my lawyer and the fact that the fibre is down for more than 14days is actually breach of contract. So please this is my final mail. Vodacom wont charge me for a 30 day cancelation. I will take this further if I need to. I am also going to post this email now on Hello Peter.
1 reply
12 months ago
vODACOM WHAT NOW
Again Vodacom is not coming to the party. Fibre is down for one week now. Complaint was logged on Tuesday 3rd June 2025. Keep on phoning to follow up. Was told they need 24 to 48 hours. We had the same problem a while ago. After complaining on Hello Peter. The problem was solved. So here we go again. Will I get discount for the time that we do not have internet. Will Vodacom compensate us if we have problems at home that due to no internet mean NO CAMERAS IS WORKING. VODACOM WHAT NOW!
4 replies
14 months ago
Vodacom release my line, that I can move on to a service provider that can help me.
I complained numerous times on Hello Peter regarding Vodacom Fibre service. Then I received calls from Vodacom and then suddenly the fibre is working for one day. This is ongoing for months now. If you call the call centre they blame Frogfoot. The one night I have been told that Frogfoot is down. ( I phoned my friend who is staying nearby - AND GUESS WHAT SHE GOT FIBRE. ) I phoned someone from Vox just to confirm that they are online. SO THIS IS HOW VODACOM WORK. Just to let you know, I am on a month to month contract with Vodacom. I want to cancel my contract due to NO SERVICE !!!!!, and guess what they refuse to release my line. They want a months notice. REALLY - NOW I MUST PAY FOR THE NEXT MONTH, AND THERE IS NO SERVICE. All I want is that my line get released y 30 April 25, but Vodacom keep me hostage. THIS IS SO BAD.
4 replies
14 months ago
Vodacom
This is the most bad service ever. Fibre, what is fibre. Last night during my call to the call centre I have been told that there is a Frogfoot outage in our area. I phoned my friend who is working for Vox to check if it is true. So the person just **** to me. (maybe she did not feel to help me). And she just cut my call. So today again no internet at home. Vodacom I am telling you now, that due to the fact that I do not have internet and I cannot connect to my cameras to see what is happening on my premises. I will held you VODACOM full responsible for any loss that I may have. I've also notice in these times, all lights are on, on fibre and router, that the network and Wi-Fi is also not working. So my question is who's at fault if "fibre/router" shows it's on but no internet and network. Both parties checked last time and said nothing is wrong, but how many times do I need to report and it's been fixed for short amount of time then I'm back at square one again.
2 replies
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