FC
Flores C
Active since Apr 2024
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Truworths pestering their customers with phone calls.
They keep on phoning me to make arrangements for payments on my account. Multiple time per day from various numbers (ie. 087 292 7359 / 087 292 7337). When checking my account, the call center operator just say "O I see your account is up to date. We are sorry for any inconvenience". This happens even before the payment date is due. This is a very ridiculous and narrow minded decision from Truworths management to say the least. This is an invasion of my privacy and a clear indication of Truworths management attitude about their so called "loyal" customers
0 replies
5 months ago
Receiving calls from GVDM that cant be traced when I contacted them
I received a "missed call" from a cell number from GVDM Attorney's Incorporated earlier today. I phoned them back and the lady at reception said that nobody called me but she will remove my number from their system. My question is, If nobody phoned me from their cell number, how is it that I received a missed call from them and what is my cell number doing on their system? She asked for my surname, without any results. Later on I received another missed call from them with the same results. This time I was told that she will escalate the request to the IT department to remove my number from the system. Again, my question is, What is my number doing on their system? They don't supply any email on their webpage
0 replies
10 months ago
Bham & Dahya Attorneys incompetence?
I received the following sms on my cell phone Dear Telkom Customer kindly note that payment for your mobile service account is overdue. Please ensure payment for month of May 2025 is made to avoid suspension of your Telkom service. Ignore SMS if paid. Alternatively contact Bham&Dahya Attorneys on via email : teld@bhamdahya.co.za ,REF: TELNA/1138428 I don't have a Telkom account and neither do I have any account owing
0 replies
10 months ago
Fourie Gronloh Attorneys ****?
Just received a sms from cell number 082 334 1674 R. BRITZ Your ID has been listed as a bad payer at the Credit Bureau. Summons to be served and obtain a court order to attach moveable assets or pay the amount of R 3 849.00 immediately. Fourie Gronloh Attorneys Bank Details ABSA acc 411 564 4961 Branch 632005 email proof of payment to admin@fouriegronloh.co.za Tel 012 6645540 Your Ref: 483845 / 490871 I phoned the cell number, no answer I will be reporting this to the Attorney's Counsel & Consumers Counsel and every other institute I can get hold off. I don't know anything about this or received any communications in this regard. I don't have any account owing to anybody. I am not R. Britz in any case
0 replies
13 months ago
Unresponsive lexmed
Webafrica contacted me regarding my emails to / on webafica & lexmed. I dont know if lexmed cant provide the relevant detail to webafrica or if webafrica is *********** to follow up on lexmed claims. Up to date, I haven received any comments back from lexmed
0 replies
13 months ago
Incompetency of webafrica
0 Rating Received an email from webafrica to sign in on there webpage or use the bod so that they can check my wife's account, after more than 9 months. lexmed's account and email was forwarded to them. They cant even contact lexmed to find out what is going on. The incompetence of webafrica is becomming more and more obvious.
0 replies
13 months ago
Lesmed, Webafrica, Vumatel Ponzi scheme
I would have chosen a rating of 0 or -10 but you don't allow it on your system. On 2024/07/02 I wrote the following email to Web Afrika / Vumatel Jul 2, 2024, 7:27 PM to Thembinkosi, queries, Info, JackM, Oumar, Elricht.Anthony, info Thanks for your "snotty" answer. It took you from 2024/06/18 [Tuesday] until 2024/06/30 [Sunday] (12 days, 13 days if I include the 18th) to "realize" that the R 999.00 was "outstanding", although the account reflected R 0.00, then YOU decided that YOU will add the R 999.00 at the end of the month (the 30th was a SUNDAY, that was the date the so called "outstanding" was recorded) in order for the debit order to go off on my wife's account on the 1st, and YOU decided that YOU have the authority to use my wife's bank account details to debit her account with R 999.00, again, without any written notice to my wife to inform her of the "outstanding" money. I take this as devious (showing a skilful? use of underhand tactics to achieve goals). The debit order authority was given for the monthly installments, which was sorted out, not for YOUR convenience. I will reiterate my previous instruction, remove ALL of my wifes bank details from your system, immediately. This is my 2nd instruction in this regard. It is obvious that her bank details are not "safe" on your system because YOU just proved that YOU can abuse it to YOUR convenience which also brings up the thought that it can be used for *****. YOU want us to pay the so-called "cancellation" fees because we cancelled the "service". Actually YOU want us to pay WebAfrica & Vumatel because we cancelled a ********** (extremely unpleasant, horrifying, or terrible) service we received from them!! The so-called "cancellation" fees are for WebAfrica & Vumatel accounts, and can be sorted out between them. I will not allow any misuse / or ***** of debit orders from any company / persone. Don't "thank me for my patience" because I am fed up with you, WebAfrica & Vumatel. Nearly 9 months after this, my wife received a letter from Lexmed Debt Management that she owes Web Africa over R 1,500 (That includes Lexmed's "fees"). It is obvious that although Web Africa gave us a R 0.00 account because of the bad service, Lillian Rakobela from Legaldeptors@WebAfrica decided that she could deduct R 999 from my wife's bank account as and when she felt like it. We don't owe Web Africa anything. We returned the rooter as per Web Africa's request. They acknowledged receipt of the rooter as well. When this didn't work, they send my wife's DETAIL to Lexmed Debt Management. Lexmed account = Opening balance R 1,149, Fees R227.70, Interest R 44.85, Final cost R 132.13 = Balance R 1,553.68. What a Ponzi scheme !!!!!!! Making money from nothing, and then forwarding your detail to other debt collectors so they also can get money from it.
53 replies
13 months ago
Web Africa, Vumatel & Lexmed Debt Management I had the worst, useless service from Web Africa & Vumatel last year, resulting in cancelling the account because of this bad service
Web Africa, Vumatel & Lexmed Debt Management I had the worst, useless service from Web Africa & Vumatel last year, resulting in cancelling the account because of this bad service. Web Africa send me an account of R 0.00 outstanding because of this bad service from Web Africa & Vumatel. 13 days after the R 0 account, Web Africa tried to deduct R 999.00 from my wife's bank account. We reversed the deduction. In this whole process we talked to one of the account managers that eventually send as a R 0 account. Now we are receiving a letter from Lexmed Debt Management for R 1,500, 9 months after the cancellation of the account. I see it is a habit to pass the accounts from one debt collector to another, thereby spreading you private information from one debt collector to another until someone gets the money from you, even if you don't owe them any money.
0 replies
24 months ago
Service with Artificial Intelligence
Since we started our contract with WebAfrica we had problems. We had been without Internet for long times and on a lot of occasion's. Trying to get hold of them is 99% impossible. There "stupid bot Willie" cant even find somebody in the help center to help you. In April 2024 we had enough of the lack of service and human interaction, and my wife informed them that are cancelling the contract. On 27 of March 2024 I had enough. We were without Internet for 2 days, going for the 3rd day. My wife contacted them a few times with no results. I started contacting WebAfrica at 16:54, eventually getting hold of somebody to talk to, and being referred to another person. After a long discussion, it was eventually determined that we had a technical fault on the network. We eventually concluded the conversation at 20:44 (+- 4 hours later). They undertook to send a technician out (From Vumatel), who eventually contacted as on 03 May with the request to come and do the repairs, which we declined because we cancelled the contract and we moved. Today my wife was contacted regarding an outstanding amount. My wife told them that she did send them a cancellation Wapp / email and the service we received was very bad. The woman that phoned her, told my wife that she have no emails or wapps from us. I took the phone to talk to her and she told me that she wont talk to me regarding the account, as the account is in my wife's name. While I was trying to talk to her, she just kept on talking and as usually, did not heed wat the customer is saying. I tried speaking to her again, but she interrupted again, saying she is not liable to speak to me. I ended the conversation because I don't have respect for a business and it's workforce that treat the CUSTOMERS as if they don't have a say, and in the meantime cant deliver on the service that is paid for. The customer is kept liable for the full payment of a service that is not FULLY provided, and that was actually cancelled from the customer part because of this. Even having the audacity to say that no wapp's or emails have been received.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (100%)