W
Widson M
Active since Apr 2024
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Device was far greater than what I expected
Device was far greater than what I expected. Phone is IMMACULATE
0 replies
14 months ago
Swopp - iPhone 14 Pr Max 256gb
Happy with my purchase, the phone actually looked even better than I expected. I’m honestly so happy and please with both the service and contents. I’d HIGHLY recommend swopp
0 replies
18 months ago
Unhappy with service
I want to just speak on my experience with @ApplecafeZa who are currently giving me the run around regarding a MacBook I purchased on 24 September 2024 (Order #17415). I have been waiting for a MacBook I bought on 24 September, and I am still waiting as we speak. I processed the order on the date in question and then order was made, mind you on their site they claim devices are in immaculate or excellent condition, it took @ApplecafeZa several days to ship out the order. When I receive the order there’s multiple things, I’m unhappy with…. 1. They shipped me a device that had a password lock and then didn’t even communicate to me that there’s a password or they should provide me with the one. So, I had to now follow up with @ApplecafeZa regarding this. 2. The device looked to be in a bad condition (Also very old), there was a ***** missing on the bottom plate and you could tell these laptops they sell have been opened or parts have been changed. 3. When I checked the MacBook further, I realized that @ApplecafeZa sent me a different MacBook to what I purchased, and the alarming thing was they sent me a cheaper and older model and yet I purchased a different and more later edition of the MacBook (also more expensive) I then raised my concerns with them and the receptionist at @ApplecafeZa always says she will call back or flag an issue - of which she doesn’t. I was not called back or even communicated with. Instead, I was called by @TheCourierGuy_ and they took the laptop back. So basically, nobody called me or said anything to me but a collect and return was logged without anyone telling me. I then called @ApplecafeZa and then spoke to the owner (Shawn), or some other person and I was told what is going on (mind you I had to call to get this info) Now please understand - already the MacBook was shipped LATE and arrived late then on top of that I get a wrong MacBook from what I ordered. Whilst not even being communicated with Now it’s the 9th of October and I’m still waiting for the laptop. And imagine this is off something I’ve already paid for. I call @ApplecafeZa I keep being told the MacBook will be shipped and then obviously it isn’t. I was told last week Wednesday that I’d have it by Friday. And still nothing. Now I’m sitting here still till today waiting for my MacBook and I’m honestly appalled at the service of @ApplecafeZa and wouldn’t recommend them to anyone after this. Very much angered by this I bought the MacBook for work purposes and since it’s been halted. To me it seems as if @ApplecafeZa is still sourcing a laptop and nobody is telling me because every time I call, I’m told they’re waiting for the owner or they’re waiting for @TheCourierGuy_ to collect. They keep using @TheCourierGuy_ as an excuse and I know for a fact @TheCourierGuy_ has never given me any issues and they’re very professional. And it’s annoying because they’re trying to discredit other companies to cover up their bad service. I’m honestly annoyed it’s been nearly 2 weeks now waiting for a MacBook from a store in Durban?? No ways. Even shein delivers quicker and that time Durban is 5 hours away. And now what irks me further is the fact that, after I made the purchase, I was sent an invoice on the 25th of September and now I have recently been told that the laptop I want is out of stock?? So how was I issued an invoice for a purchase I made yet they end up having no stock?? You have devices on your website and yet when a customer makes a purchase you then take their money and then after weeks you say there’s no stock?? No ways I called again this morning and as per usual I keep being told they'll call me back and then they don't. And honestly I am being taken for an idiot now
0 replies
24 months ago
DebtBusters Review
I was assisted by a consultant named Lerato and she gave me good insight on the whole process as well as good advice regarding the whole procedure and I was absolutely happy with the communication and help I received
71 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)