Swopp
Claimed Business
|4.7|26 Reviews (last 12 months)|This business does not respond to reviews
Swopp
Claimed Business
|4.7
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Swopp is widely praised as a trustworthy platform for buying and selling second-hand electronics, particularly Apple devices. Customers consistently mention smooth, transparent processes, fast payments, and prompt courier collection, with staff members like Leslie, KG, and Sello frequently named for their helpfulness. Buyers highlight accurate device condition reports and reasonable pricing. However, a recurring concern involves a small group of customers reporting rude treatment, declined trade-ins despite advertised brand acceptance, and a faulty device purchase that was disputed rather than resolved with a sincere apology.
Performance(last 12 months):
Trustindex Rating
5.7TrustIndex
5.7
Review Distribution
4.7|26 Reviews
Jul '25 - Jun '26
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHS
HM
Hanifa M
1 reviews | Active since Jan 2020
28 Apr 2026, 09:08
Love my new phone.
I had a really great experience purchasing my iPhone through Swopp. The process was smooth from start to finish, and I appreciated how transparent everything was, from the device condition report to the payment plan. The phone arrived quickly and in excellent condition, exactly as described, with strong battery health and no issues during setup. Overall, I’m very happy with my purchase and would definitely recommend Swopp to anyone looking for a quality phone at a more affordable price.
Helpful (0)
|Replies (0)HM
Hanifa M
1 reviews | Active since Jan 2020
28 Apr 2026, 09:08
Love my new phone.
I had a really great experience purchasing my iPhone through Swopp. The process was smooth from start to finish, and I appreciated how transparent everything was, from the device condition report to the payment plan. The phone arrived quickly and in excellent condition, exactly as described, with strong battery health and no issues during setup. Overall, I’m very happy with my purchase and would definitely recommend Swopp to anyone looking for a quality phone at a more affordable price.
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Noluthando N
1 reviews | Active since Jan 2020
24 Apr 2026, 08:04
Best pre-owned device store
Fast service, friendly website, reasonable and fair pricing and all the details about the device were made available.
Helpful (0)
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Noluthando N
1 reviews | Active since Jan 2020
24 Apr 2026, 08:04
Best pre-owned device store
Fast service, friendly website, reasonable and fair pricing and all the details about the device were made available.
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Ivan L
1 reviews | Active since Jan 2020
9 Apr 2026, 12:33
Excellent price and service!
excellent products, service is 5 star! Paid that afternoon and they shipped it next morning, the day after i received it and everything is in good condition. Very happy with purchase, would shop here agian!
Helpful (0)
|Replies (0)IL
Ivan L
1 reviews | Active since Jan 2020
9 Apr 2026, 12:33
Excellent price and service!
excellent products, service is 5 star! Paid that afternoon and they shipped it next morning, the day after i received it and everything is in good condition. Very happy with purchase, would shop here agian!
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Veronica S
1 reviews | Active since Jan 2020
13 Mar 2026, 13:40
Best online shop
The best ever shop, I will definately buy from them again
Helpful (0)
|Replies (0)VS
Veronica S
1 reviews | Active since Jan 2020
13 Mar 2026, 13:40
Best online shop
The best ever shop, I will definately buy from them again
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Replies (0)CS