Active since Aug 2021
I have been tracking my parcel and was shocked to see that they have “attempted to deliver “ twice per their tracking, which is an absolute lie. I work from and I have made sure that I am so that I can be here when they deliver. I have not even received a call .
Did a French tip and gel pedi combo. The lady who did my pedi was friendly and gave such a good service. The lady who did my hands did not give a good finish. I realised I was bleeding when I got to my car and the finish around my edges on my fingers is not of a professional standard. I also had to finish dusting off my hands myself. It’s almost as she got over doing my nails as she was finishing and did a shoddy job. It’s my second time there and I went back because I was happy with the service I got before. After today I will not go back. I would love to give 5 stars to the lady who may pedi. So professional and a great job on her part.
It has been a few since submitting my withdrawal and this passed Saturday I received an sms confirming that the disinvestment is completed and a SARS directive is required. When I called to follow up on the SARS directive I was informed it takes a few days. It is now Wednesday and still no confirmation of the directive by Old Mutual or estimate in respect of when I will receive the payout. Very frustrating how slow the process is. At this rate April will come and go without me receiving the funds.
Prudence has ensured to keep communicating all updates
Constantly being harassed by your service providers Mooney Ford Attorneys and Fusion. My account is now up to date but I’m constantly getting calls and smses of threats of summons. This is unacceptable
My account with Woolworths is up to date but I am still getting harassed with calls and smses claiming my account is in arrears, even after payment has been made. At this stage I will have to complain directly to your client as I’m now convinced you act outside of their instructions
Always ready to assist and provide information as needed
I have sent a request via email and on the portal to terminate services, however I have received no response on the process to do so. I have older accounts on my credit profile such as lime and finchoice that need to be removed but there's been a focus only Woolworths and Absa for the last three months,. As such I no longer want the services as i am not being assisted how I thought I would be. I am not able to take calls during working hours and I have indicated that. But. My request remains
Quick and efficient service. Everything is explained well
Experience with sister company/subsidiary Fusion Credit Solutions has been awful. Undue threats and harassment. Even after having made an arrangement which has been confirmed by their Phumlile, which I have not deviated from, I keep getting emails that are tantamount to harassment from their Shavanee Kista by email almost every week threatening me. Extremely unprofessional and very frustrating considering there is an arrangement in place. This company must update its system to reflect any arrangement to prevent such.
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