TM
Thembelani M
Active since May 2024
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Driver never came to the delivery address
I have parcel coming from China,They have the correct details(Address and Contact). They claimed they came to my work place on WhatsApp meanwhile on their system they wrote that I supp**** them with the wrong address...I asked the security and they said no body came to the gate...I'm only at the office today till 14:30..Now they are no longer communicating when I call Norma ****edi She doesn't respond or respond to my WhatsApp...I only took less than a second to respond to her WhatsApp when they said the driver is unable to get hold of me...I am now frustrated because no body is talking to me
53 replies
1 month ago
Refund withheld
I'm back again week 3...Still begging for my refund ..if you are here planning on purchasing something from We buy cars then don't...I am only giving it 2 days for them to respond failure to do so I'm taking it up to social media...I have a good following and I know if I take it there it will speed up the process because clearly we need to always come here for complaints...I have more than 3 references and not even once have they attempted to contact me..
53 replies
1 month ago
Auction bids
1.I reserved a car and tried calling Montana to find out if the car is still reserved under my name as you app wasn't showing that I reserved a car...I later sent an email and got a response...the guy promised to go check the car and confirm but he never did...I have proof of emails where he was saying he probably mixed me up with another client...I then immediately texted on WhatsApp where he never responded till today ..I then saw that the car is back on the market and decided to bid for an SUV... 2.I lost my bid where my husband was now worried that I have been loosing bids and might loose my money...He then asked if I can be able to cancel the bid,I reassured him that as long as I lost the bid I will get my money back...I screenshot the history of the bid to show him that I lost on that one and we can't go on as it was out of our budget...A few minutes later I received an email with a performa invoice...I was amazed and delayed response since I was busy at work...I then reached out to the guy from Vereeniging who contacted me via email since my line doesn't work when I'm at work...I then told him what happened... Seeing no response I decided to call customer care where I was given a reference 136310 on Thursday and I was told they will call back.. I still haven't received any calls back or anything from We buy cars.... I ask that I get my money back so I can buy another car...I would honestly understand if I won a bid on a car that I bidded and I fail to settle the balance as I have read and understand the Terms and conditions....The fact that there is not communication or at least an update on the issue tells me more about how you run your business and I would rather not associate with you.
53 replies
4 months ago
Poor management... Horrible Food
If you care more about your mental health then rather not go to Unicare...The food is horrible and when you complain the nurses makes you feel like you are crazy or wasn't supposed to complain...They don't even give feedback about your complaints...Some of the stuffs are okay,but majority are those ones that would take you back to zero during your healing journey...
0 replies
17 months ago
No customer service
I have been begging them to cancel and refund my order for a week now since they don’t have the part that i Ordered..Their sales consultant Vanessa Chagadama says she doesn’t deal with online orders when i call the following day they telling me that Vanessa is the only one who deals with online orders…I asked them to cancel the order but instead she was very rude and said she doesn’t even see my emails when i respond yet i received her emails..They even went as far as blocking me on Facebook for complaining…Order at your own risk…They have zero customer service!
0 replies
17 months ago
Bad Customer Service-Anna Nemungandi
Payflex has no customer service…the number on their website rings until forever..you will be lucky if they attend to your matter..The lady who assisted me Anna Nemungandi only assisted me after I called several times then later the following day says she can’t help because verification failed…Who does a verification process today and you expect it to still be verified the following day or when you know feel like you want to work…Payflex should do better!
56 replies
Review Distribution
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4 Star
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2 Star
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1 Star
6 (100%)