KB
Kathleen B
Active since Oct 2010
12
Reviews
0
Industries
Reviews
12 reviews21 months ago
Useless FNB staff that can't complete a simple task
I have been trying to close my account at FNB for over 3 months. I received an email at the beginning of June that they will close it, guess what, still not closed. I have followed up multiple times on this matter, with no response. Now the account is in minus due to account fees, which I will not cover. The last time I followed up, they sent me a KYC notice. Which I completed before they said they will close it in June. WHY CAN THEY JUST NOT CLOSE MY ACCOUNT!
53 replies
78 months ago
Great service
Thank you to Amanzi for great service and going the extra mile when it was needed! Would definitely recommend to others! Keep up the good work.
0 replies
78 months ago
Great service
Great service! Purchased the company's Visitor management system. Great solution, great service, really enjoyed working with the company and the team. Would recommend Infinitum to others!
0 replies
79 months ago
Horrible treatment of customers!
My mother-in law visited Pick 'n Pay at Mall@Reds yesterday. The trolleys were so jammed together that she couldn't get one loose. She politely asked the security guard to please help her get the trolley's apart. He replied to her "mamma, do it yourself". How unbelievebly rude to treat customers like that! The security is the greeters of the shop and the first people you see and greet. This is also not the first bad experience we've had with the security at this Pick 'n Pay. I can promise you, word of mouth spreads, and we will not set foot in Pick 'n Pay again!
105 replies
95 months ago
Don't care about their customers or service!!!
I have been asking Compcare for over a month now to correct a mistake they made with payments. A payment that was supposed to come from "Risk", they paid out of my savings. This amount was almost 15% of my total savings, considering a savings has to last an entire year! Not only did I get the information from the service provided that they were to useless to get themselves, now they are just ignoring all my requests. It is their mistake, now I have to suffer. I have begged and pleaded for them to correct the mistake. Obviously they don't care for their customers, I have been with them for 12 years. Shows you. Last week I sent an email to say if I don't hear back, I am going to move away from Compcare. Nothing, not even a courtesy email, NOTHING. So that is it. I am moving my medical aid, I have already begun the process.
159 replies
101 months ago
Excellent Service
Thankyou to Evetech for going the extra mile when we were in a jam with getting stock for our company. Thank you to Werner specifically for his help, great attitude and excellent service.
0 replies
101 months ago
Great service and helpful
I want to thank Globeflight for their great service today on my delivery.
105 replies
106 months ago
What is going on with your product
The last 3 cases of Castle Lite 500ml cans we bought have been defected. The blue part that opens the can, breaks off almost everytime we open a beer. Then we sit with a can we cannot open. I then have to use a knife or something to open the can which is awful as the beer then sprays out. This happened to basically every beer in the 3 cases. I've never had this happen with any can I've ever bought. What is going on? Check the quality on your products.
0 replies
116 months ago
What must I do to get feedbac****
<p> For a company who is so up to speed with invoices, statements and adverti*****ts, they are absolutely TERRIBLE with any other type of communication. I have sent queries, compliants with absolutely no response. I don't have time to sit around for hours on the phone fighting with someone. Why is it so hard to reply on an email? </p> <p>First problem: I phoned to confirm, my antinatal dr appointment claims are NOT supposed to come off of my AFB, guess what, they took it off my AFB.</p> <p>Second problem: I can't even get my monthly cronic medication from Clicks, because Compcare changed their codes and advised no one. So they can't put my claim through.</p> <p> </p> <p>What is going on?! Why do I constantly have to fight to get things done right!!</p>
53 replies
123 months ago
Bad contractors and Bad service
I recently submitted a claim for my geyser that broke. It was dealt with very quickly to get someone out to replace it. Just a pity the contractors did very shotty work, leaving so many problems:<br> -Geyser still leaking<br> -Wrong size cables used for power<br> -Left all their rubbish in my ceiling<br> -Left exposed cables<br> etc.<br> I wrote a complaint to the person I was dealing with asking to send someone to fix the problems outstanding, gave him 10 days to respond, still nothing. I think it is shocking that a company like Outsurance gets people that does such bad work on behalf of them, then doesn't even care when the customer gives feedback (on sms and email) on how the job was done. I would be so embarrassed if people representing me did such bad work. <br> I also have been with Outsurance for going on 4 years, with this being my first claim and I never received an Out bonus? Why is that?<br> I am very unhappy as this is my first experience with Outsurance, and trust me I won't recommend it to anyone, and probably will be moving my insurance somewhere else if this is the level of service and workmanship I can expect in future. Claim number: 136327397
0 replies
Review Distribution
5 Star
4 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (33.333333333333336%)
1 Star
4 (33.333333333333336%)