KM
Kabelo M
Active since May 2024
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
Bad Service And Refund Request
The worst property management and asset company. No competent staff from the top, rude and unprofessional. Tenants and service providers treated with contempt and payments not paid. I have been waiting for a response in regards with my Refund No answer or any form of communication.
0 replies
5 months ago
Bad Customer Service
Good Day I called your branch to inform them that I was coming to complete my application. I drove 40 Minutes taking time from work. When I arrived the Consulted was very helpful. The so-called Manager or supervisor needs people's skills. He has an attitude and doesn't wanna listen to what the client is saying or even trying to understand or listen to what I was saying. Then I was informed that because my payslip state payment method is EFT, I can't be helped as this is the same as a CP or ABC payment. I wasted my time and petrol to drive to your branch as per your on boarding requests. I am really disappointed with the service I received at the Rosettenville Finbond Branch. Now I am still receiving emails to go to your Branch for what. And to my understanding you have assisted some clients with the same payslip. So we need to be friends with the Branch Manager or Supervisor to get helped, he is not welcoming at all. Regards Kabelo Maleka Contact Number: 067 072 5226 Email Address: kbmmaleka@gmail.com
0 replies
6 months ago
Lack Of Service and Urgency
I bought a Bed which was Faulty, I have been waiting for the replace bed for over 3 Months. I have been paying for a mattress protector which I have never seen. But I pay my Account. No one has followed up to check if I have received the replacement mattress with the mattress protector.
159 replies
23 months ago
Bad Customer Service Lack of Understanding
I App**** for their service and I've had one of the worst customer service experience. I've communicated with about 10 Agents and None of them don t know what to do and why my Account isn't Activated. Instead all they say leave Device on and wait for 24 to 48 hour's. It's been more than 8 Days and I'm at my wit with they way they have handled my. Then thay wanna say it's a VUMATEL Issue as they are migrating to a new system as that is my problem. I've paided for a service which I can't even use. So To anyone I hope you Don't Pay because they can't fulfill their Service Level Agreements. Each and everyday they will come up with a different scenario.
0 replies
Review Distribution
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4 Star
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2 Star
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1 Star
4 (100%)