Active since May 2024
Last night I had to drive to Herm**** from CPT. Heading up Sir Lowry's pass, my Omoda C5 started over revving and jerking as it couldnt find propper gear. Made it over the pass and then I got a notification on the dash stating "Transmission overheat, please pull over". AA sent someone to come pick up the vehichl at which time I was presented with a new error, this time in red, "Transmission failure". This morning I found out that the car was taken to the Somerset West branch but needs to go to Kuilsriver as I was completely shot down abrupty by Group 1 Stellenbosch whom refuses to take accountability, knowing I already have a case with them selling me the car originally with known Android auto issues. NOTE TO PUBLIC: ALL OMODA VEHICLES HAVE DEFECTIVE ANDROID AUTO SYSTEMS!!! The car currently has 44000km on the clock and the issue has not yet been resolved, no communication in the past couple months in this regard. Group 1 have also logged a warrantee claim for some upholstry pealing loose, no communication n this either. Now I am being told that if the car is to be towed to Kuilsriver Omoda, it will be at my expense... Also been told that there are no courtesy vehicles available... I paid R447000 for this car, R8000 per month, but they cant even assist me with a courtesy vehicle??? Car is still under full warrantee. The biggest mistake we made was to ever purchase an Omoda, they look nice, but extremely unreliable and the customer service is ****!
What a frustration dealing with these people. I mailed them more than a week ago to change a debit order with no response whatsoever. Tried calling after having to get a nr from the FNI at a dealer due to no valid nr being available for them online, then after being on hold for 2 instances of 30min+ I got cut off and they refuse to assist me. This is absolute **** service and deeply regret going with them. Currently debits are not being deducted and will be affcting our credit profile, should this happen, they can expect a massive lawsuite
Absolutely not customer focused, asap. I have been with with Zone Fitnees for years now. Today I forgot my access card and I was refused access due to the facility. Even though I paid for thr year ahead, this made no difference and no exceptions were allowed. Most frustrating factor is that I already lead a super busy life and swop between vehicles multiple times a day, which was the reason for me not bringing my card. Their facilities are degrading with no upkeep and ammentities are being taken away such as the sauna, etc. For months, no cold water for its members, new staff every other da Will be cancelling my membership and move elsewhere asap
FNB business banking is the absolute worst of them all. There has not been one single occasion, calling in, needing assistance with business banking where we weren't either unsuccessful or not transferred for hours. Their online banking is **** to say the least, everything you try to do is to make your life extremely difficult. For any businesses, I do not recommend making use of them.
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