Active since May 2024
Worst service I ever received Its only been a day, they were supposed to install my tracker 08:00 04-09-2025 guy came here 8:30 they left at 10:45 and didn't finish the installation!!! Called me about 10 times today to confirm if Im gonna be home for the installation at 14:40 it's now 16:21 still nothing, canceling the contracts seem to also be impossible
On the 21st of June I asked them to change my debicheck mandate and provided them with my new account details as I wanted to close the one account I have, they read it on the 23rd of June, earlier today 01-07-2024 they sent me a message asking me what bank to use but I supp**** them with all the stuff, just to log back into my account to find that they debited it from my bank I wanted to close, useless
I have been removed from debt review and sent numerous emails but nothing is happening, I have been trying to call the whole damn day and nothing is happening can someone please advise *** is going on please seriously this is not acceptable
so firstly I would like to take a second to complain about the entity itself, over the years since 2018 I have tried to get the debt review clause of my name , every time I called either the person on the other end was miserable as **** or just had absolutely no interest in helping me, telling me I should've paid and blah blah blah, I lost my job back in 2016 and I picked myself up, built my own business from the ground and mainly focused on that , paid many lawyers outside the entity as they swore they would get me off, which never happened, regardless I took it upon myself to just call again and ask to come see someone to frikken help me on this day 13-05-2024 I spoke to a lady called TRISHA, she said I should come through and she took me to a little office and I explained my whole story again to her, she did not think twice to help me, over and beyond , on a daily basis she would touch base with me as to the progress of things from my side on the 24-05-2024 I had all my prescribed letters but for one from capitec which was actually paid so I told her you know what Trish I'm now throwing in the towel because no one could assist me ( outside debt rescue ) she called me and said she refuses to give up because that means she will feel like she failed , this morning I received the paid up letter from Capitec and sent it to her, it wasn't a hour before I started receiving emails stating that it has been sent through to the credit bureaus TRISHA YOU ARE AN ABSOLUTE WARRIOR AND EVEN WHEN I WAS DONE, YOU WEREN'T DONE, BECAUSE OF YOU I AM NOW FREE, YOUR CONSTANT SUPPORT , THE POLITENESS I GOT FROM YOU EVEN WHEN I WAS SO MISERABLE AND NOT THE FRIENDLIEST TO DEAL WITH NOT ONCE DID YOU MISTREAT ME OR ACTED OUT, DEBT RESCUE THIS ONE IS FOR YOU!!!!!! FROM A BUSINESS OWNER TO A BUSINESS OWNER GO AND SHAKE THAT LADIES HAND BECUASE I CAN TELL YOU NOW IF SHE HAS TO EVER GET ANOTHER JOB OPPERTUNITY YOU WILL LOOSE YOUR MOST VALUABLE ASSET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been trying to get prescription letters for debt that has been prescribed in 2018 to get my name off as under debt review so far I have sent 65 emails to all their departments and when I call to ask for them to put me through to the prescription department I get told then they have no direct lines but here is the email email them, when I tell them I have mailed 65 times they keep telling me they will escalate the matter I don't know what to do anymore, your service is absolutely disgusting
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