Active since Jul 2024
They told me that if I pay on the 25th September 2025 i qualify for a 40% discount i will pay R690 ,they even sent a link then i paid R690 through the link and I arranged that they will debut R184,90 on the 25th of October, they debuted on the 30th of September without my approval now I am getting messages that I owe them R369 and there's a penalty of R59 for debut orders,I would like to report them to Ombuds,I am fed up,my monthly premium is R184,90.
CTI representative came led us on told us that you pay R400 monthly for 24 months then you can go to any destination with your family,they gave us cellphones for free only to find out later that you pay for the discount eg if it costs R19000 you are discounted R2500,so I decided to cancel because it is not the way it was explained, now they are telling me that my cancelation needs R990 to be finalized.
I can't wait for my contract with mtn to end,it started in October 2022,it's a 36 months contract,it will end in October 2025,I am gatvol with them,I would rather go to Vodacom or Telkom,I have had it with them,unresolved problems all the time,I have been asking for a statement gor the past two months,they can't send me a mere statement,I have been asking them for the past two months,I have been waiting and waiting I am tired ,I am considering moving to the next network, I am no longer doing business with them I don't see my self referring other people to then!
Mtn has the worst service ever,I had challenges with them ,I paid R1900 and asked them to send me a statement to show how did they break it down to three months,it's been a month waiting,today I spoke to a consultant who was in front of a computer but was unable to tell me which months I am owing,ok we agreed that I pay for the month of August but to my surprise the debut order mandate said that mtn will debut R1300 on the 20th of August 2024,yooh!
Outsurance is the best 👌 ,like they said:"you always get something out"
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