Active since Aug 2024
I'm extremely disappointed in Snupit, particularly because they failed to post my review of Leindee Projects, a contractor I hired through their platform. This lack of transparency raises serious concerns. Here's my experience: I hired Leindee Projects through Snupit, and they started the job with an *********** team that executed the project incorrectly. Upon my complaint, they apologized and introduced a new team, attributing the previous team's failure to a subcontractor's abandonment of the project. The new team partially completed the bulkhead but failed to fulfill other project requirements, including rhinolite painting and staircase lighting. Furthermore, despite my payment for materials, including a chandelier and other essential items, they never procured these materials, leaving the project incomplete. The situation was exacerbated by their decision to hire random workers off the street, resulting in substandard work. The painting job was left unfinished, and their electrician caused significant damage to my home's electrical system. Due to their poor performance, lack of professionalism, and failure to meet deadlines, I was compelled to terminate their services. Unfortunately, they left the project in an incomplete state, and I am now left to address the consequences. Snupit's inadequate vetting process is concerning, given the caliber of contractors like Leindee Projects that they allow on their platform. I advise potential clients to exercise caution when using this platform.
I purchased a backup converter from Solar Africa in July 2023. Initially, it worked fine, but when load shedding occurred in November 2023, the inverter failed to work. After resetting the battery, it started working again. However, in March 2025, when load shedding resumed, the inverter failed again. Despite my efforts to reset it, it refused to work or charge. I contacted Solar Africa, and they promised to send someone to check it out. Unfortunately, they failed to follow through on their promise. When I pressed them for a resolution, they demanded a call-out fee, despite the fact that the product was still under warranty. I find this unacceptable, as it's not my fault that they sold me a faulty product. To make matters worse, when I refused to pay the call-out fee, they suggested that I bring the inverter to them for repair. This is completely impractical and unrealistic, as I'm not an electrician and don't have the expertise or equipment to safely remove and transport the inverter. I would advise against purchasing from Solar Africa if you value peace of mind. Their unprofessionalism, lack of accountability, and unreasonable expectations are disappointing, to say the least.
I'm extremely frustrated with the service Investec has provided to the seller of a property I'm purchasing in Kyalami. Despite the property being lodged on December 2nd, 2024, and reaching prep on December 5th, 2024, Investec has failed to respond to the bond attorneys' requests for an OK to register the property. This delay has resulted in significant inconvenience, as I was supposed to move in last week. Unfortunately, my lease is up at my current residence, and I'm now facing uncer*****y and additional costs due to Investec's unresponsiveness. As a buyer, I'm disappointed in the lack of communication and efficiency displayed by Investec. The seller, who is their customer, deserves better service, especially when it comes to time-sensitive transactions like property purchases. I hope Investec takes steps to improve their bond cancellation process and communication channels to prevent similar experiences for future customers.
I recently encountered a setback during a property transfer when the seller unexpectedly backed out of the deal after signing the offer to purchase and became unresponsive to real estate and conveyances communications. Thankfully, with the help of LegalWise and Orion Soni, the situation was resolved, and I received a full refund without any deductions. Having legal support in such situations is crucial, and I'm grateful for the efficient assistance I received. If you ever find yourself in a similar predicament, I highly recommend seeking legal advice from LegalWise to protect your interests.
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