Active since Dec 2010
I bought THREE front flush coral white toilets from ctm in Sept and Oct of 2022. Less than 2 months later, all are leaking from the tank into the toilet bowl. I called a plumber today and he said all the rubber valves of the toilet mechanisms are finished and completely worn through. This issue cost me an insane water bill and the cost of replacing all 3 toilet mechanisms. Will never buy anything from ctm again. I want recourse on this matter.
I didn't believe that Game would stick to their price beat promise! I found a hisense fridge and dishwasher cheaper than in Game, showed them the links and they Beat the price! Excellent service from Game in Menlyn. Very happy customer.
I bought an LED light for R849. In the picture on the website, it was black (which is the colour I needed, so I bought it). When it arrived, it was silver. I requested a return and was told that it said satin silver in the description and they will be charging me a handling fee and shipping at my cost because I "changed [my] mind and [they] delivered the correct item". Any reasonable person would look at the picture and see it's black. False advertising! They might have attractive prices, but trust me, delivery takes forever and just spend the extra money on takealot and have peace of mind that you can easily return things even if you just change your mind (although in this case, I was misled and did not "change my mind" as the wrong colour item was advertised).
Worst agents you could ask for. Little to no knowledge of the property they are selling. Absolutely no support after the OTP was signed. They told me (as the buyer) that water was included in the levies, after moving in, it was not included. They did not state that the irrigation system was broken. They bully you into making an offer, unfortunately they have the power to do that. Would never recommend them.
Worst agents you could ask for. Little to no knowledge of the property they are selling. Absolutely no support after the OTP was signed. They told me (as the buyer) that water was included in the levies, after moving in, it was not included. They did not state that the irrigation system was broken. They bully you into making an offer, unfortunately they have the power to do that. Would never recommend them.
Purchased a one step hairdryer which starting smoking the minute I plugged it in. I requested a return and a replacement. Sent numerous emails, whatsapps and Facebook messages over a week, all of which were ignored. Worst customer service I have ever received. I purchased another item previously which was useless. Should have learnt my lesson. DO NOT BUY FROM ONE DEAL A DAY...Completely useless and sells cheap, damaged goods.
Good prices, decent quality on most items. However, delivery times are long, sometimes up to 2 or 3 weeks. Another thing that was changed is that the website used to allow you to choose a colour on most products, now I see that they say a random colour will be sent. This makes me think twice about making a purchase if I would prefer a certain colour.
Great products, good pricing. However, delivery could be faster and stock availability is sometimes in question. Refund process takes longer than necessary.
This agency only cares about money and not clients. They will have an excuse for everything and blame you, the client, when anything goes wrong. As an owner, you pay them a fee to manage the property but you will end up spending more time following up to get results as they do not give you feedback of their own accord. I ended up having to manage the tenant and property myself. They still deducted their monthly fee though. Absolutely rude, money-grubbing bunch of useless agents. Would not recommend to my worst enemy. Please do yourself a favour and hire an agency who will actually manage your property, not one that gets paid while you do the work. So many more examples of unprofessional behavior, but honestly, I'm just glad to be rid of them for good.
Worst customer service! I bought a pair of boots that arrived after ages and were the wrong size, I paid to return them on the promise another pair will be delivered. After weeks of waiting, the wrong colour were kept aside. I asked for a refund, have been ignored for weeks! Do not answer phones.
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