NG
Nyosha G
Active since Dec 2010
6
Reviews
0
Industries
Reviews
6 reviews16 months ago
Disappointing and *********** service
Absolutely disappointed with the level of service that I have received from BMW sandton. I took my vehicle for a service in the first week of Jan 2025. Upon collecting I noticed a few dents/scratches on my vehicle. I called in immediately to inform them of this. They took no action, besides saying they will look at the footage, as no checks where done on my vehicle upon taking it in. They then send me a video a few days later, starting the dents where there, however the video sent did not even cover the area in question. I went in to view the footage and they admitted that the dent isn't visible. I've requested them to come and look at the dents and they did not bother to. I was then referred to Ayanda, the manager, who is Absolutely no help and made no effort to resolve the issue, to date she is waiting for footage from IT. I have called her on numerous occasions and she has no feedback. I have emailed the Principal Mike, on 3 occasions, he hasn't bothered to respond, I have called on numerous occasions to speak to him, but he is never available. I cannot believe that this is the service that I have received from a luxury brand such as BMW. I have to have scratches on my vehicle whereby they cannot tell me if it was there prior to me taking my car in, as this is what they have been investigating for over a month.
0 replies
20 months ago
I had exceptional se...
I had exceptional service from one plan, Sophie was very efficient and handled my query with utmost care.
1 reply
28 months ago
Shari Govender assisted me with a query
Shari Govender assisted me with a query. She was efficient and provided the relevant information
1 reply
120 months ago
Ripped off
<div style="color: #000000; font-family: sans-serif; font-size: 13.696px; display: table; width: 328px;">On 13 July 2016, I took my phone to a vodacom store in the morning glen shopping center to have my LCD for my Samsung s4 mini replaced. After waiting for 2 hours the first screen that was fitted onto the screen was damaged. The second screen was then installed, upon going home I noticed the second screen did not work. I then returned to the store on 14 July 2016 where they replaced the phone with the third screen. I then returned again to the store on 15 July as the phone refused to come on. Finally I left the store with the phone on, on 16 July 2016. However the very same day that I went home the LCD was damaged. I returned to the store again on 17July 2016 to get my refund as I had endless problems with the screen and I was well within my 7 days return according to the consumer protection act. Ibrahim the store manager refused to re-imburse me and suggested that I had dropped the phone and that was the reason it was not working. I did not drop the phone and had it not even a day and it was broken again. This screen replacement costed me R1300. I believe Vodacom should investigate this matter and take responsibility as I only chose to repair my phone at the said shop as it was a Vodacom store. I am extremely displeased with the unethical behavior of the store and believe that I was ripped off and robbed of R1300. I want my full money re-imbur*****t. Store reg no is 2011/44233/07, Gallo Manor express cellular Vodacom. Contact ********** </div>
1 reply
125 months ago
Pathetic Service
I have applied for a home loan on 18 February 2016. To date I have received no feedback on my application and it has not yet been processed. I have submitted all documents on more than 5 occassions to the email that they provided me. Over and above this I have sent the documents to 4 different individuals when I called in. Everytime I call for progress I am told that they do not have my documents. So where are my documents going if i am getting confirmation that it is received and I am sending it to idiviudal?. Clearly standardbank home loans department has individuals who do not know what they are doing and are not doing their jobs. I have also received email confimations that my emails where deleted without being read. I have been a loyal customer to standard bank for all of my banking years, I am also a prestige banker and the service I have been receiving is unacceptable. Due to this unprofessional service I am going to take my account to another bank. My family also banks with standardbank and they are also considering moving their accounts. Home Loan application 5313600<br> <br> I am a very dissapointed customer!
1 reply
125 months ago
Shady contractors ALPbuilding and one time project
I write this complaint as I am very concerned with the type of contractors discovery assign for their projects. They sent through a building company called Alp building in Johannesburg and I dealt with a man by the name of Vincent. He seemed helpful and referred me to a subcontractor that does Alp's projects. I contacted this sub contractor to complete my kitchen. Julian reddy from one time projects. Julian asked me to pay a deposit upfront for the kitchen cupboards and the granite. I did so in good faith after receiving my quotation. It's been 2 weeks since Julian has taken my money, has stripped my kitchen and has not completed the work. Julian has been ducking and diving and dodging my calls and has no interest. In completingthe work. Vincent from ALP building as well has not returned my calls or responded to my messages. Are these the type of contractors that discovery send out to assist in our homes,discovery needs to avaluate their panel as they clearly have unreliable scam artists using their name to get jobs. I am appalled that we have such people out there. I would request that discovery look into ALP building
1 reply
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
2 (33.333333333333336%)